HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
5 star technician
Billy was the best as ususl. Professional, courteous and efficient. He kept me informed of anticipated arrival time and proceeded to inspect and do maintainence once on site. I trust him. Thank you!
Joniene T,
Nashville, TNRepair HVAC
Lawson is timely, he exhibited excellent professionalism. He is very knowledgeable he expressed great integrity and kindness interacting with my husband and me. Lawson was determined to make sure we had clarity in every step of the operation of repair for our heater. Lawson is exceptional portraying his professionalism. He is definitely an asset to Sears maintenance and repair department. KUDOS for Lawson 100%!!
Rowynia A,
Linda, CAAwesome tech
The tech from Sears arrived on time, diagnosed the problem, got it submitted to the warranty company, got it approved, went and got the part, installed it all in the same day. That is a very efficient Tech. I couldn't be more pleased
Derek M,
Lumberton, NCSEARS Rep
Elbert has always been a super Sears Rep. He's professional, knowledgeable and courteous. He goes that extra mile to let you know how well your appliance is working and what you should be watching out for in the future.
Bobby C,
Columbus, OHThe Best
Al is very detailed and thorough. He's personable and willing to answer all questions even from my 6 year old. Thanks you so much!
Michele E,
Port Saint Lucie, FLKnew his stuff
Was timely very professional, knew his stuff. Made sure I was completely satisfied when they were done.
Rickey M,
Millington, TNGreat
After trial and error they got my old heater fixed
Ralph C,
Bass Lake, CASuperb and delightful
On time with wonderful attitude and communicated with pleasant responses.
Overseer R,
Harrisburg, PARon is great, SHS not so much
Ron quickly knew what was wrong with my water heater, how to fix it, and how not to break it more before he got the parts. He also helped navigate the abysmal SHS customer service. He found the part locally that they said they could not get and once I was able to trick their AI agent into letting me keep an appointment with him, he was able to install it. He'd obviously done this before, knew the tricks, and got things installed and cleaned out great. Thank you, Ron!
Craig V,
Roseville, CAAir Conditioner
The technician worked quickly and efficiently. He was able to resolve my issue with the a/c.
Vicky C,
Leesburg, FL