HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Ernest Anderson
The tech found nothing wrong with the unit and it was running when he left. The unit didn't turn on this past Wednesday early morning but by noon it did. I didn't want to cancel this appointment even though it was running when the technician arrived
Ernest A,
Country Club Hills, ILFurnace repair
He fixed the problem. I'm concerned that it took almost 2weeks for a technician to fix minor problem. This becomes more concerning as an elderly person resides there and a functioning heat source is needed.
Dwayne E,
Indianapolis, INHeating system
Service was excellent and on time will use Sears Again Mr Jerome was very courteous and very helpful
Lynika W,
Slidell, LAPolite and knows what he is doing
Mohammed did an annual tune-up on this furnace in August, so we had met before. I called this time because my CO detector was indicating a possible carbon monoxide leak. He thoroughly checked the furnace inside and out, did several tests, and the furnace seemed fine. He asked me to take the other CO detector I had elsewhere in the house to see if it also indicated a leak, and it did not. Then he took the original CO detector outside to see if it indicated CO out in the fresh air, which it did. That means the problem was a defective CO detector, not the furnace. But we only came to that conclusion after he did every possible examination and test.
Tom M,
Chicago, ILKnowledgeable and nice
Explained the problem clearly to me and tried to solve the issue.
Elizabeth R,
Chillicothe, OHMy review
Very professional worker and always explaining everything that's happening to make sure we have a understanding of it.
James W,
Dayton, OHNeed more like him
Great guy and great tech... appreciate his work and attitude. Many thanks
Dave D,
Trophy Club, TXHe was very honest and professional
I was not satisfied with Sears decision not to repair my furnace after their the ones that replaced it less than three years ago.
Debra W,
Memphis, TNJames
Very pleasant and thorough. Professional. Thank you so very much.
Judy T,
Oklahoma City, OKAir conditioner
Tech was great Took sears over a month to get parts and get it fix
Samuel K,
New Paris, OH