HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Service survey
November 18, 2025
Overall rating

Mr. Elio G was very professional, knowledgeable and courteous. He made sure the furnace was working and he always leave a clean working area.

Doug&maria T,

Upper Marlboro, MD
Great experience!
November 18, 2025
Overall rating

Tony communicated with us on his arrival time and was able to quickly identify our issue and fix it.

Bill D,

Cary, IL
On time, friendly, professional and efficient
November 17, 2025
Overall rating

Vance left me a voicemail to let me know when he would be arriving as the app was not reliable in hindsight. He arrived on time, proceeded to fix the issue, explained to me clearly what the problem was and did not try to upsell me anything. That's how service calls used to be. Awesome!

Serge R,

Houston, TX
So happy!
November 17, 2025
Overall rating

Great service! Great communication. I appreciate his help with this hot water heater issue

Mariah O,

Minneapolis, MN
Very Prompt and Efficient
November 17, 2025
Overall rating

The technician was very prompt and efficient. Explained the problem to me and quickly resolved my problem.

Glenda N,

West Memphis, AR
Mr.
November 17, 2025
Overall rating

Very prompt, courteous and professional service. Thank you for getting me through

Robert C,

Gotha, FL
Phenomenal
November 17, 2025
Overall rating

Tony is Amazing. Very thorough, very sure you understand everything he's doing, and also wants to make sure you understand how things work. Work. Which I very much appreciated. I highly recommend. 😁

Melissa R,

Stoughton, WI
fixed furnace
November 14, 2025
Overall rating

very nice went right to work, knew what i needed fixed and finished young but knowledgeable.

Cynthia C,

High Point, NC
Heat pump malfunction
November 14, 2025
Overall rating

Richard was very thorough in his investigation of our heat pump malfunctioning.

Sylvia B,

Kissimmee, FL
Fix the heat
November 14, 2025
Overall rating

He was very professional and helpful Gave me good advice

Camillia O,

Washington, DC