HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Sean is awesome!!
November 25, 2025
Overall rating

I trusted his opinion and the service he provided. Sean gave great council and explained the issue and his recommendations very well.

Elissa W,

Blanchester, OH
A five
November 24, 2025
Overall rating

He was I very nice man and did a wonderful job

Jessie C,

Champaign, IL
Warranty repair
November 24, 2025
Overall rating

Dennis was professional and kind. He explained the process well. Highly recommend him.

Teresa R,

Wasco, CA
Excellent Service - John
November 24, 2025
Overall rating

John provides excellent service. He is knowledgeable and personable. Thank you.

Michelle D,

Glen Burnie, MD
HVAC Repair
November 23, 2025
Overall rating

Tech was very professional and knowledgeable of the repair needed.

Monique L,

Fortson, GA
Excellent service
November 23, 2025
Overall rating

Nate showed up in time and went above and beyond to make Sure we had heat and were happy.

Karen J,

South Holland, IL
Jermaine
November 21, 2025
Overall rating

Jermaine was efficient and clearly explained what he was checking and updated me on progress as he worked. At the end, he explained his findings and the next steps to take. Patiently listened when I provided history of issue. Great customer service.

Tiya H,

Mcdonough, GA
Awesome Technician!!!
November 21, 2025
Overall rating

Mr. Brian was professional and skilled. However, your A-I bot, and voice prompts rate at a -10! The bot didn't address my concerns at all, which delayed my repair. Also, my service was cancelled by your software twice. Unacceptable, to say the least!

Patricia F,

Detroit, MI
Persistence
November 20, 2025
Overall rating

Steven returned to identify and repair an issue the first service technician rescheduled because it would take too long to evaluate. He diagnosed, ordered parts, and returned a week later to fix the issue. Kudos!!

Marla S,

Fairfax, VA
Technician review from customer
November 20, 2025
Overall rating

Technician was informed and professional, completed my expectations and finished the job

Charles R,

Toledo, OH