HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Oil Furnace
September 25, 2023
Overall rating

John was helpful and knowledgeable but ultimately couldn't proceed with fix needed as Sears does not provide installation services for our area. Waiting for contact from a referral company. Disappointed as waited 2 weeks for Sears to make this visit only to face further delays

Brian M,

Salisbury, MD
Furnace maintenance
September 23, 2023
Overall rating

Technician was difficult to understand. The furnace started initially but has not worked since he left. I have had this problem for the past six months.

Michael G,

Elgin, IL
Almost perfect
September 18, 2023
Overall rating

Al great but the one thing that would make the 5 stars is a little bit of more empathy and explain more about the inspection process.

Ulises P,

Katy, TX
Annual preventive maintenance
September 18, 2023
Overall rating

Appreciated the professional inspection of both furnace and a/c units.

Edward M,

Monroe, NC
Repair
September 16, 2023
Overall rating

Very courteous knowledgeable and neat. Took furnace door off and tested the part and ran my furnace and said it was ok. Any problem to call back.

Lois H,

Memphis, TN
Furnace Service
September 13, 2023
Overall rating

Elbert provided great advice and service. Very professional and knowledgeable.

Erick O,

Lewis Center, OH
?
September 10, 2023
Overall rating

He was very nice and did what he was suppose to do!

Alan B,

Fullerton, CA
Courteous tech
September 08, 2023
Overall rating

Tech arrived very puntual, he work swiftly and professionally. He explained step by step what he was doing.

Maria E,

Clarksburg, MD
Service tech was good
September 01, 2023
Overall rating

Your new maintenance policies are terrible and make your service almost useless I'm paying a premium price for a master service agreement and now the service provider gives new no value whatsoever Not happy at all

Craig B,

Lexington, NC
Great service
September 01, 2023
Overall rating

He fixed everything as explained, however will not renew svc plan due to misrepresentation of the plan.

Lenne W,

Lusby, MD