HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Very thorough
He was very knowledgeable, friendly just wish he would've told us he was leaving as we did not know that he left until we went out to the garage to see if he needed anything.
Maria C,
Phoenix, AZOk
I am very disappointed in Sears. My hot water tank heater cord was forced off and 80 gallons of water was pouring into my basement and Sears Rep told me on the phone Saturday they had no one on call and I had to wait. A tech shows up Monday morning after 11 am. And I have a 5 year warranty with Sears on that hot water tank.
Jamal A,
Indianapolis, INOil Furnace
John was helpful and knowledgeable but ultimately couldn't proceed with fix needed as Sears does not provide installation services for our area. Waiting for contact from a referral company. Disappointed as waited 2 weeks for Sears to make this visit only to face further delays
Brian M,
Salisbury, MDFurnace maintenance
Technician was difficult to understand. The furnace started initially but has not worked since he left. I have had this problem for the past six months.
Michael G,
Elgin, ILAlmost perfect
Al great but the one thing that would make the 5 stars is a little bit of more empathy and explain more about the inspection process.
Ulises P,
Katy, TXAnnual preventive maintenance
Appreciated the professional inspection of both furnace and a/c units.
Edward M,
Monroe, NCRepair
Very courteous knowledgeable and neat. Took furnace door off and tested the part and ran my furnace and said it was ok. Any problem to call back.
Lois H,
Memphis, TNFurnace Service
Elbert provided great advice and service. Very professional and knowledgeable.
Erick O,
Lewis Center, OH?
He was very nice and did what he was suppose to do!
Alan B,
Fullerton, CACourteous tech
Tech arrived very puntual, he work swiftly and professionally. He explained step by step what he was doing.
Maria E,
Clarksburg, MD