HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
ALWAYS AMAZING
Steve is one of the few technicians you can trust to get the job done, provide honest information, and tell you the truth and fix things the proper way. Too many repair people these days either don't have the experience come to the knowledge, or the ethic to work the same way as Steve does.
Michael B,
Haymarket, VAHot Water Heater
Enrique was polite and explained the problem I was having w/ hot water heater. Good job.
Tom T,
Long Beach, CAWindow unit air conditioners
Alberto worked on both window unit ACs. Cleaned them up nicely. Thanks.
Judy W,
Fort Worth, TXWater heater inspection
Joe is always prompt, friendly, personable, detailed, thorough, and efficient
Margaret G,
Concord, NHHVAC and Furnace
On Time. Professional job done. Was very courteous and answered questions I had about my HVAC and Furnace.
Isa D,
District Hts, MDSharon
Very helpful in explaining everything
Sharon F,
San Leandro, CACesar is great
Tech. Cesar is great…However, the communication between the service center as well as the automated system and the technician is lacking. I was very unhappy with how many times my appointment was rescheduled and it did not appear that information given to the person at the service center was relayed to the technician or updated in the system.
William D,
View Park, CAFor water heater
Joseph was patient with all the questions I was asking and also answered them. He also took the time to order the needed parts for my refrigerator ( lever for The ice maker broken and the rubber for the refrigerator door torn). That should speed up the service for my refrigerator repair
Helen M,
Manchester, NHMaintenance
He came and did exactly what needed done and did it in a timely manner he was very knowledgeable about the water heater
Jeanie D,
South Bend, INThe best service technician Ever dealt with!
Joseph was a pleasure to communicate with , He understood what it meant to be a customer! His ability to analyze my problem and rectify it was uncanny. I can't say enough about this gentleman. Thank you very much Sears home service!
Al R,
Miller Place, NY