HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

He was awesome!!!
August 16, 2023
Overall rating

Your Technicians are always punctual. and they always explain so well what's going on. This Technician was so pleasant.

Marie G,

Marion, SC
Paul B
August 16, 2023
Overall rating

Paul arrived on time. Respectful, professional and courteous. Answered my questions. Explained things to me as he was checking out the unit.

Dora W,

Fayetteville, NC
CONTINUED WATER HEATER LEAKAGE, THIRD VISIT
August 16, 2023
Overall rating

Juril provided the kind of service I was brought up to expect from and associate with Sears. Hire more people like him, and like Noal, who put me in touch with Juril instead of bots whose options do not always apply. Now you please follow up quickly with Juril's conclusion. Then that will be the Sears I have appreciated since my childhood. Thank you. Georgene Nash

James N,

Worth, IL
Five stars
August 16, 2023
Overall rating

Excellent work performed fast and courteous service Roderick is highly recommended

Todd T,

Brandywine, MD
...
August 16, 2023
Overall rating

Great service. Please don't ask for more or you will never get a rating.

Vincent C,

Naples, FL
Very helpful
August 16, 2023
Overall rating

Paul has done service on our house's AC system a few times and he's been incredibly helpful every time. He's very respectful and demonstrates a high level of expertise and professionalism in his craft.

Breck R,

Raeford, NC
Air conditioning/ HVAC service
August 16, 2023
Overall rating

Elbert was absolutely phenomenal at troubleshooting our repair service. He was extremely knowledgeable and professional. He took the time to explain what he was looking at and doing and recapped what he replaced at the end of the service. He even helped show me how I can clean my AC unit to allow it to run more efficiently! Elbert is a true professional and master of his craft.

Matthew M,

Pickerington, OH
Furnace and AC
August 16, 2023
Overall rating

Very good Technician! Good service and on time! And and and!

Friedrich A,

Edgewood, MD
Christopher used the web site to keep me up to date.
August 15, 2023
Overall rating

Christopher checked the furnace for the annual check-up. He helped me with the humidifier, checking on the make and model, which was hard to find. I can now order a proper filter. He took out the furnace filters which I washed outside and replaced when they were dry. Thank you getting my system up to date.

Dolores O,

Luthvle Timon, MD
Excellent Customer Service
August 15, 2023
Overall rating

Al arrived when he said he would. He is very personable, polite and extremely knowledgeable. He explained the maintenance being performed in layman's terms so we could understand. It's always a pleasure having Al in our home and find him totally trustworthy. He is a credit to Sears with his excellent customer service.

Keith C,

Port St Lucie, FL