HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.7K

Average Rating

4.6/5

Thanks!
August 18, 2023
Overall rating

Courteous and quick. Kept us informed. Good service and a great job!

MLM,

Silver Spring, MD
Excellent Service
August 18, 2023
Overall rating

Ryan was extremely through and professional. I would highly recommend him to all of your customers

Rose Ann F,

Temple Terr, FL
Service provided by Greggory T
August 18, 2023
Overall rating

Mr. Gregory took his time in servicing the system. He informed me about what was happening and what his recommendation would be I was totally satisfied with his work performance.

Porfelia W,

Chesapeake, VA
Furnace
August 18, 2023
Overall rating

Awesome service by the technician at my house this morning!

Kendra W,

Cincinnati, OH
Attentive and Respectful to Customers
August 18, 2023
Overall rating

This Service representative was very good in his customer service skills. He listened to our needs and acted upon the solid principles of offerings solutions to us. Rather than ignore, dismiss, and make excuses for Sears Services mistakes. We recommend he be a role model for other Sears service personnel. He was the first person from Sears after 9 days of no hot water that gave us hope . Being Senior citizens we felt Sears ignored our phone calls, patronized us with empty promises and dismissed our needs . All this after we paid for a service plan ??? Our question is why is Sears in the service business to service appliances if they don't want to anymore???Anyway thank you to this gentleman for his kindness and sincere support on a upside down fiasco of 9 days of repairing a simple hot water heater .

Letitia S,

Chicago, IL
A/C service
August 18, 2023
Overall rating

Ronald was great. Fixed our problem and gave us helpful suggestions

Nathan R,

Lake Elsinore, CA
Furnace checked
August 17, 2023
Overall rating

I give Gary #5 for being Courteous and knowledgeable. Service is excellent.

Delilah V,

San Jose, CA
Review of services
August 17, 2023
Overall rating

Ahead was very professional, knowledgeable, courteous and friendly

Joanne M,

Cntry Clb Hls, IL
Excellent
August 17, 2023
Overall rating

He was nice, friendly and quick with figuring out the repairs I needed

Carrie C,

Harrisburg, AR
water heater maintenance
August 17, 2023
Overall rating

Alex performed his job of looking at my water heater. He was quite efficient but hopefully it solved the problem. Thank you, Alex.

Lila S,

Las Vegas, NV