HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Water heater inspection
August 24, 2023
Overall rating

Michael texted and called to update us about his arrival time . When he arrived he introduced himself and went right to work inspecting hour water heater . Michael was very meticulous good at explaining what he was doing and what the next steps regarding the water heater warranty would be. Michael also asked about our other appliances that were covered by our protection plan and if any of them needed inspection, and briefly discussed Sears Home warranty plan and checked to be sure my information was correct so could send us information to explain the home warranty coverage to us . We were very happy and comfortable having Michael inspect our water heater .

Murray B,

Pekin, IL
Friendly and explained everything
August 24, 2023
Overall rating

I had sears come out to do maintenance on the furnace. Mohammed was friendly and explained everything he was doing. He checked our CO and smoke detectors. He was so good in going o er everything I had him add on servicing the air conditioner. I would recommend Mohammed and sears.

Mary J,

Woodridge, IL
Owner
August 24, 2023
Overall rating

Very efficient and took the time to explain about the furnace

Darlah G,

Canonsburg, PA
Great Service
August 24, 2023
Overall rating

Michael was efficient and very professional. I would like to state that it would be great if you still offered the cleaning maintenance of the window units you sold me—but because it requires two people—Sears isn't able to provide what is required to maintain their own product.

Karen K,

Carthage, TX
Furnace Maintenance
August 24, 2023
Overall rating

Joseph was attentive & answered all my questions. Great maintenance visit.

Louis G,

Ocala, FL
Excellent Customer Service
August 24, 2023
Overall rating

Brandon is kind and precise. He quickly evaluated the problem & was able to fix quickly. I'm very impressed.

Norma D,

Mesa, AZ
Knowledge and experience!
August 24, 2023
Overall rating

Donald is great! He's very polite and has so much experience to be able to diagnose any problem with your AC. Every time he is assigned to work at my house I'm so happy because I know I'm getting the best! Thanh you!

Yani S,

Weston, FL
Excellent Technician
August 24, 2023
Overall rating

John O. provided exceptional service in fixing our water heater. He was very professional and left the work area very clean.

Carolyn L,

Pt Pleasant, NJ
This must be a joke
August 24, 2023
Overall rating

He was great. Don't tweak me how much I need to say.

Margaret S,

North Olmsted, OH
-
August 24, 2023
Overall rating

Romany was very polite and helpful. He answered all our questions. He tested our boiler and water heater. He left the area very clean.

Maryann G,

Port Jeff Sta, NY