HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Great! Thanks
August 26, 2023
Overall rating

Work is Always done well to get us up and running! !Thank you!

Sandra D,

Palos Park, IL
Sears service technician
August 26, 2023
Overall rating

Robert S. , Tech ID#0017285, was excellent as Sears Service Tech - promptly got to the appliance preventive maintenance, very efficient and friendly (traits a senior citizen, like me, really appreciate). Thank you Robert S.

Sandra T,

Norfolk, VA
Excellent customer service
August 26, 2023
Overall rating

John was very professional. He diagnosed and fixed the problem very quickly and efficiently. Thank you

Leaha Charles-Pierre,

Baltimore, MD
Great job
August 26, 2023
Overall rating

Aaron did a great job in his analysis of the water heater. It was better to replace the water heater than to replace the part. But, the water heater could not be replaced by Sears. Sears should be able to replace any appliance they service. Not happy with not being able to replace the water heater but Aaron was profession and knowledgeable about the water heater.

Glenwood G,

Washington, DC
Expert maintenance
August 26, 2023
Overall rating

On time. Knowledgeable. Efficient. Personable. Confident. Competent. Got the job done. Thank you!

Pat H,

Del Mar, CA
Professional
August 26, 2023
Overall rating

Jarvis was timely and professional during the inspection he satisfactorily answered our questions. Sears should be grateful to have employees like Jarvis.

Zeffrine M,

Huntersville, NC
Water heater repair
August 26, 2023
Overall rating

Gary is very nice and knowledgeable, he arrived on time and do the repair service step by step carefully. My tenant and I really appreciate his work. The water heater works fine now.

Jing L,

San Jose, CA
Excellent excellent!!!
August 26, 2023
Overall rating

Ronald was very professional. He explained what was wrong with my furnace and he also educationed me on the importance of cleaning my reuseable air filter every three months. He also showed me how to properly set the thermostat for air condition and heat.

Marilyn W,

Benicia, CA
Furnace
August 25, 2023
Overall rating

He said as great. I hope choice warranty fixes my heater.

Lorene P,

Sunnyvale, CA
Window unit repair
August 25, 2023
Overall rating

Harold came and had my window unit repaired in no time.

Opal W,

Guthrie, OK