HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Excellent customer service
John was very professional. He diagnosed and fixed the problem very quickly and efficiently. Thank you
Leaha Charles-Pierre,
Baltimore, MDGreat job
Aaron did a great job in his analysis of the water heater. It was better to replace the water heater than to replace the part. But, the water heater could not be replaced by Sears. Sears should be able to replace any appliance they service. Not happy with not being able to replace the water heater but Aaron was profession and knowledgeable about the water heater.
Glenwood G,
Washington, DCExpert maintenance
On time. Knowledgeable. Efficient. Personable. Confident. Competent. Got the job done. Thank you!
Pat H,
Del Mar, CAProfessional
Jarvis was timely and professional during the inspection he satisfactorily answered our questions. Sears should be grateful to have employees like Jarvis.
Zeffrine M,
Huntersville, NCWater heater repair
Gary is very nice and knowledgeable, he arrived on time and do the repair service step by step carefully. My tenant and I really appreciate his work. The water heater works fine now.
Jing L,
San Jose, CAExcellent excellent!!!
Ronald was very professional. He explained what was wrong with my furnace and he also educationed me on the importance of cleaning my reuseable air filter every three months. He also showed me how to properly set the thermostat for air condition and heat.
Marilyn W,
Benicia, CAFurnace
He said as great. I hope choice warranty fixes my heater.
Lorene P,
Sunnyvale, CAWindow unit repair
Harold came and had my window unit repaired in no time.
Opal W,
Guthrie, OKGood job
I believe Ronald make a good assessment of the situation. He was courteous and informative.
Glen L,
Sumter, SCLani deserves employee of the month award
Lani deserves a 10 as she went above and beyond in customer service.. She is organized, Efficient and knowledgeable With her experience in appliances. She has restored my faith in sears although Regret your master protection agreement Is ending.
Gail& F,
Honolulu, HI