HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Hot water repair
David was very attentive and amazing. He explained exactly what service was needed. He was apologetic due to the fact that he had to come out 3 times, due to the fact that Sears is unorganized as far as not telling him exactly what the issue was, and once he ordered the parts that were needed, they didn't have them both ready which made a delay in getting my hot water tank repaired.
Wesley& T,
Chicago, ILMouhamed was very polite and finished the job as profession
Did a good job. He cleaned everything and did not relax till the job was properly done
Nadir K,
Downers Grove, ILGreat Service Technician
This is the second time we got John service call. Both times the experience was great. You are in good hands with John.
Lisa,
New JerseyOwner
Technician rating -5 he was knowledgeable of the problem and efficient in his work. My only problem was with the period from when I reported the problem to Sears (Aug 14th) until the completed service (Aug 30th). 16 days w/o hot water was not acceptable customer service.
Stephen S,
Pittsburgh, PAPeter
Peter was very kind and professional and answered all the questions and concerns I had
Celeste A,
Oxnard, CARoom AC cleaning
Jeffery cleaned the outside coils of the heater-ac unit in my sunroom. He was very efficient. I was the last stop for him before he would head home. He had a long day.
Michele W,
Harrisburg, ILAnnual Heater Inspection
Excellent service. Showed up 15 min ahead of appointment. Inspection was done in 30 minutes. I appreciate the duct specification for future replacement.
RnRWang,
Orange, CAReview
Corin did great job. Answered all my questions. He is a credit to your organization.
James B,
Mechanicsvlle, VAFurnace Maintenance and Central Air
The technician Juril was very pleasant and helpful with the review and servicing of the replacement of the motor. Thank you for your service.
Judith B,
Chicago, ILRepair of window air conditioner
Raul is doing his best to get Sears to find alternative parts for the window air conditioner.
Amelia R,
Houston, TX