HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Great Service Technician
August 30, 2023
Overall rating

This is the second time we got John service call. Both times the experience was great. You are in good hands with John.

Lisa,

New Jersey
Owner
August 30, 2023
Overall rating

Technician rating -5 he was knowledgeable of the problem and efficient in his work. My only problem was with the period from when I reported the problem to Sears (Aug 14th) until the completed service (Aug 30th). 16 days w/o hot water was not acceptable customer service.

Stephen S,

Pittsburgh, PA
Peter
August 30, 2023
Overall rating

Peter was very kind and professional and answered all the questions and concerns I had

Celeste A,

Oxnard, CA
Room AC cleaning
August 30, 2023
Overall rating

Jeffery cleaned the outside coils of the heater-ac unit in my sunroom. He was very efficient. I was the last stop for him before he would head home. He had a long day.

Michele W,

Harrisburg, IL
Annual Heater Inspection
August 30, 2023
Overall rating

Excellent service. Showed up 15 min ahead of appointment. Inspection was done in 30 minutes. I appreciate the duct specification for future replacement.

RnRWang,

Orange, CA
Review
August 30, 2023
Overall rating

Corin did great job. Answered all my questions. He is a credit to your organization.

James B,

Mechanicsvlle, VA
Furnace Maintenance and Central Air
August 30, 2023
Overall rating

The technician Juril was very pleasant and helpful with the review and servicing of the replacement of the motor. Thank you for your service.

Judith B,

Chicago, IL
Repair of window air conditioner
August 30, 2023
Overall rating

Raul is doing his best to get Sears to find alternative parts for the window air conditioner.

Amelia R,

Houston, TX
Thank you Amir
August 30, 2023
Overall rating

Thank you for taking the time to make sure my AC worked correctly. I appreciate this especially today.

Carla R,

Tucson, AZ
Did an excellent job og explaining himself
August 30, 2023
Overall rating

No problems with his second visit to fix the water drip from the basement furnace

Larry C,

Delaware, OH