HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Great tech!
September 18, 2023
Overall rating

Absolute nice guy, very professional, and did a great job telling me what he found and more importantly what he didn't find making me feel better. Great guy... I would want James to come out again if I needed another look at the furnace. - Mike Carter

Michael Carter,

Castle Rock, CO
Great service
September 18, 2023
Overall rating

Sean was very efficient and prompt with the service provided.

Nikhil S,

Loveland, OH
Patient and kind
September 18, 2023
Overall rating

Even took the time to explain a heat pump versus a furnace!!

Megan R,

Midlothian, VA
Excellent
September 18, 2023
Overall rating

Excellent job, knew the job, very knowledgeable about A/C- Furnace equipments. Quality customer service.

Ruby E,

Jacksonville, FL
Great service
September 18, 2023
Overall rating

Daryl was great and very professional! He got the job done quickly!

Kimberly D,

Indianapolis, IN
Problem solved
September 18, 2023
Overall rating

Michael L diagnosed the problem with our A/C, explained the cause, and repaired it quickly. He made several suggestions which we will take. He is knowledgeable, polite, and friendly. Thanks, Michael .

Adam V,

Brandon, FL
Excellent service
September 18, 2023
Overall rating

We appreciate the service and are expecting a return to make the repairs.

Davitta T,

Decatur, GA
How many months does it take to repair a furnace?
September 18, 2023
Overall rating

On May 15th I had the first of 8 visits to repair my furnace. Enrique said it was unrepairable and would be replaced. Then Abdool was sent out and he said it was unrepairable and would be replaced. Then Mostafa was sent out and he also said it was unrepairable and would be replaced. Then today you sent out Enrique again who again says it is unrepairable and will be replaced. When can I expect replacement. The weather will soon be getting cold. I am not a happy camper!

Harvey W,

Cary, NC
HVAC PREVENTATIVE MAINT
September 18, 2023
Overall rating

Thorough job and good information and tips provided for less issues.

Rusell F,

Columbia, SC
Water heater
September 17, 2023
Overall rating

Mohammed was very friendly and completed the job on a timely manner. Very professional and assured ya that we would have get hot water that evening, which was music yo my ears after 2 weeks of no hot water.

Saul R,

Santa Ana, CA