HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Excellent
December 29, 2025
Overall rating

Excellent service, good advise, and assurance in case something g goes wrong again.

Benjamin N,

Frederick, MD
Furnace repair
December 29, 2025
Overall rating

Sean did a thorough inspection of my furnace. He explained to me what was not working on the furnace and his decision of the action to be taken about repairs. While I don't know anything about a furnace insides Sean was patience explaining the problem to me.

Leta F,

Aurora, IN
Heater
December 29, 2025
Overall rating

Very professional. Checked out the heater and made a few adjustments.

Shonda T,

Richardson, TX
Repair furnace that was not heating
December 27, 2025
Overall rating

Hai worked vigorously and efficiently to fix the problem. He quickly identified the malfunction, replaced the defective part, and checked out the system operation thoroughly afterward. He assiduously cleaned the internal working area of the furnace, closed it up and dealt with the resulting paperwork. Overall excellent, knowledgeable and efficient work. Highly recommend him.

Mar�a H,

Mc Lean, VA
Heater service
December 26, 2025
Overall rating

Well he che k but dont fixed the problem I need same one to fix the issue

Mauricio M,

Capitol Heights, MD
Home owner
December 26, 2025
Overall rating

Excellent guy went above and beyond to fix my heat

Ian P,

Essex, MD
Vance H
December 26, 2025
Overall rating

I wish I could get Vance out as a tech for any and all required repairs. I appreciated his expertise.

Larry G,

Houston, TX
then there was heat
December 26, 2025
Overall rating

tried various "repair" companies. when it comes to truly getting your problem resolved, it definitely comes down to the technician who's assigned to your problem. bad experiences can cause one to be frustrated with a new company, even before they start. first time with sears. it is well now. if I have a problem again, only send Jayshawn. he demonstrated patience and knowledge about wiring, thermostats, and hookups. finally, after three months of no heat, I have heat.

Mary D,

Madison, AL
Review
December 24, 2025
Overall rating

John is very friendly and he gave me details of the issue with the boiler. His detailed explanation was very helpful in enabling me to understand what is going on with the boiler system. Thank you John.

Anthony E,

Baltimore, MD
A/c repair
December 24, 2025
Overall rating

The technician was very professional and honesty. He found out the failure quickly and completed the job to my full satisfaction . Good job Wilber

Rodolfo S,

Coconut Creek, FL