HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

great work
December 31, 2025
Overall rating

Thanks again for great service! Glad to have good people around.

Steve B,

Middleton, WI
Attentive and Informative
December 31, 2025
Overall rating

Technician was on time. He shared knowledge and explained what was going on and what he was doing. A great example of professionalism and care shown towards the client.

Oc J,

Columbus, GA
HVAC
December 31, 2025
Overall rating

Responded quickly. Evaluated and discussed all potential issues. Unit was found to be operational at the time

Debra W,

Springboro, OH
I'm frozen
December 30, 2025
Overall rating

Adam was very polite and professional. He made sure we understood the process of the claim and he explained the problem with the heater and what was needed to fix it.

Valerie B,

Fairfield, CA
Adam was a five star service person
December 30, 2025
Overall rating

Adam was very professional and courteous. Although I knew it had been an extremely long day for him, he did not rush through and even offered to change batteries in the thermometer for me since I had trouble taking it on and off the wall. Very kind gentlemen. Sears is lucky to have him.

Carol C,

Rancho Murieta, CA
Problem Solved
December 30, 2025
Overall rating

After a second service Mouhamed was able to fix the problem with my furnace! Knowledgeable and prompt. Good service provided …. Thanks !!

Latania P,

East Chicago, IN
Excellent service
December 30, 2025
Overall rating

Very knowledgeable and honest, gave an accurate representation of the issue

Maqdoom S,

Newark, CA
Otis
December 30, 2025
Overall rating

Otis went right to work, diagnosed and fixed the problem. He was pleasant throughout the encounter.

Annette B,

Bloomington, IN
Service for my HVac
December 30, 2025
Overall rating

I really appreciate the service I received from Fred. His knowledge and experience showed in the expediency of the task at hand to remedy the service I needed at my home. Great job! Happy Customer, Damon

Damon C,

Olive Branch, MS
Great Service!
December 29, 2025
Overall rating

Elbert provided great service and quickly installed the needed part. The entire process dealing with Sears was rough because you can't speak to anyone directly and have to deal with AI.

Lamonte G,

Columbus, OH