HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Service Review
January 02, 2026
Overall rating

Jaime was polite and friendly. He offered his recommendation regarding the correct filter. I would definitely recommend Jaime and would welcome his return for future repairs if warranted. Thank you Jaime and Sears for an excellent experience.

Andrea W,

Houston, TX
Excellent worker and technician
January 02, 2026
Overall rating

Brian is very knowledgeable and professional. Thank you having him repair our furnace

William L,

Sea Girt, NJ
Fast and efficient service
January 02, 2026
Overall rating

I had no blower working on my furnace but have no fear, William from Sears Repair Service to the rescue. He came on time and quickly dianosed the issue which was a bad fan motor. He got the authorization to get a new motor, picked it up and installed. Checked all systems, cleaned the area and was out the door. He was polite, answered all my novice questions. I was impressed and hope that if I need a repair, I will get William.

Kenneth N,

Dothan, AL
Service
December 31, 2025
Overall rating

Sergii was very helpful and fixed the problem for the time being and now my grandkids and I have heat

Melantha H,

Denver, CO
Furnace issues
December 31, 2025
Overall rating

Sergii spent the time and looked over everything and made it work and gave me information for if the fan or motor go out so parts can be ordered and he can come back out and replace them. Very helpful!

Amy P,

Wheat Ridge, CO
Heater proble. Fixed
December 31, 2025
Overall rating

He was very efficient and friendly. He knew exactly what to do.

Annie C,

Las Vegas, NV
Furnace
December 31, 2025
Overall rating

Not fixed. Had to order part ourselves. Since this was the third or fourth try for Eathan to make it here.and this guy didn't carry the part. Does this answer your question? On the appt om the 18# Eathan called and asked what was wrong with the furnace. I explained it and he told me to check the codes and he would reschedule. On the 22nd He did not call or come. Of course I called Choice. They apologized and rescheduled for today the 31st. By this time I was quite upset Well, we've had no heat since Dec. 17th. I am not pleased with your service and Choice will know.

Lynda W,

Fort Wayne, IN
Thermostat
December 31, 2025
Overall rating

Did everything to fix my thermostat. It was done correctly and professionally.

Mark T,

Arlington, VA
Initial appointment for furnice
December 31, 2025
Overall rating

The worker was great. The work was accomplished quickly once part was ID'd. The problem is availability of Techs.

Verdel B,

Lexington, SC
Very helpful
December 31, 2025
Overall rating

The service was efficient and personable. I appreciate his suggestions.

Kennette R,

Columbus, GA