HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Wonderful
Cornel provided wonderful service and installation for me and my family.
Jason M,
Arlington Heights, ILGreat tech
Esteban was very professional. Explained the issue where I could understand.
Bonnie T,
Coarsegold, CAFurnace repair
Anthony W. Knows his job well. And is good at repairing HVAC. He does needs some improvement in bedside manner. I also think it should not have taken so long to get parts for furnace/reschedule for heat in December when it's really cold.
Dora G,
Virginia Beach, VAGreat technician
Fixed the problem with no issues found the solution quick
Atlanta T,
Chattanooga, TNGreat tech!
Mike was super kind and friendly. He was knowledgeable and explained what was broken and got it fixed really quickly.
Erik H,
Burnsville, MNFixed heater
Friendly and timely service and was professional. Knowledgeable about the service.
Kimberly C,
Edmond, OKProfessional
Technician was professional and knowledgeable. He was efficient and on time.
Derrick R,
Suffolk, VAGreat experience!
I was very happy that Sears moved my appointment up so I could get my heat up and going again faster. Glenn was very professional and got my heat pump working again so quickly! Thanks for the great service!
Elizabeth N,
Chattanooga, TNFurnace Repair
Willie, our technician did an excellent job diagnosing the problem with our dual fuel heat pump, ordering the parts and doing the repair. Very professional and personable guy. Thank you Willie for job well done!
Jeffrey G,
Raleigh, NCHeat Pump repair order #13179776
I was very pleased with Willie R.'s work and dedication to service. He had to get the parts, which I could have told him if I were able to contact someone there prior to his coming out. He was very good and worked very hard. I am very disappointed in my inability to contact someone and talk to them prior to his coming out. It could have saved a lot of time and confusion, not to mention driving time, if I could have talked to someone prior to the appointment. His service rating is 5 star, but the ability to communicate with the company is TERRIBLE!!!!!!
Linda I,
Clayton, NC