HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Great Service
October 13, 2023
Overall rating

Wilner was very pleasant and thorough. He was on time and very tolerant if my puppies barking.

Rochelle S,

Boynton Beach, FL
Biannual maintenance
October 13, 2023
Overall rating

Routine biannual maintenance check done. Filters replaced by technician as well. Friendly and informative.

Paul B,

Woodbridge, VA
Heater Inspection
October 13, 2023
Overall rating

Thanks for excellent service

Richard P,

Oakton, VA
Gary was Professional and Experienced
October 12, 2023
Overall rating

I was impressed with how well the scheduling system prompted me when Gary was on his way. He arrived just as the system alerted me. He came to the door with full information on his Company identity and completed the work in a timely manner. Made a suggestion for a repair part ready to be replaced. Extremely patient and professional

Arthur N,

Redwood City, CA
Technician and service
October 12, 2023
Overall rating

The technician was pleasant, timely and very efficient and knowledgeable at doing his job.

Janice M,

Riverdale, GA
Pleasant
October 12, 2023
Overall rating

Juril was gracious. Answered all my questions

Sandra S,

Chicago, IL
Owner
October 12, 2023
Overall rating

Very respectful and knowledgeable

Daniel O,

Fontana, CA
Above and beyond excellent service!!!
October 12, 2023
Overall rating

Artururo arrived at the house and i updated him on what we've been through the past week since Oct 5th without hot water!! He tried to contact the previous tech for information but was given little help.. I had an owner's manual and the burner that was sent by Rheem also came with an enlarged diagram that helped him to fully be able to take the mess that had been left behind by our last tech and put things back together again with a new burner unit and gas control kit… Arturo not only got our water heater up and running, but stayed the extra minutes to ensure it stayed working before having us sign off on the job and leaving the premises… I found this to be extremely professional, not to mention reassuring after all we have been through this past week and now my family will finally be able to take hot showers tonight!!! Many many thanks to Arturo and Sears for all your help and for getting him to us so quickly today!! We were at our wits end!!!

Lisa N,

Poway, CA
Friendly
October 12, 2023
Overall rating

Very friendly and informative! Completed the annual checkup very efficiently!

Kellie F,

Greenfield, IN
Hvac repair
October 12, 2023
Overall rating

Very organized Friendly

Yousef S,

Springfield, VA