HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Not sure what you mean by title.
Respectful, Explained everything very well. Helped me with ordering a filter online.
Barbara S,
Fort Wayne, INHVAC maintenance visit.
The technician arrived on time. He was efficient, knowledgeable, and professional.
Leo R,
Philadelphia, PAGoodman furnace service
He was polite and courteous and did a great job doing the winter service on our Goodman furnace
Don B,
Clayton, NCgreat service
Had I known the service people were as thorough as ronald I would of went with Sears service long ago!
James S,
Salesville, OHCourteous, professional and very knowledgeable
Courteous, professional and very knowledgeable
Maria F,
Hialeah, FLHeater check preventive maintenance
Obidia was vrry professional in performing the check and he gave me advice about interval for changing the filter
Carlos S,
Olney, MDVery knowledgeable
The Tech was very nice and informative
Liz W,
Gonzales, LARating a Sears Heating a Tech.
We received an appointment a week after I placed a service call for our Furnace. The Technician can out, but he didn't have the needed part. He gave us another appointment date. My husband stay home ALL day waiting. No one showed up. They didn't even have the decency to call and let us know that they weren't coming... I called them and I was told; "They "didn't" assign a Technician to the account for that day so it wasn't picked up." I was furious 😤! We were without heat for almost a month. Finally, the same Technician came out. He knew exactly what was needed to be done. Parts were changed and our "Furnace" was fixed. We finally had HEAT!!
Camille H,
Spring Valley, NYFall heating startup
Royce called, confirmed time he could arrive that worked well for both of us. He checked out the furnace, including the wiring compartment, the water exhaust piping from the high efficiency furnace, and the CO level. Confirmed the level was below the required standard. And asked if I had changed the filter recently. Had me raise the thermometer setpoint so he could hear the startup, the exhaust fan come on and the heat subsequently start, followed by the distribution fan. Thank you.
Steven N,
Woodbury, MNWhat does this mean?
Frank shared with us the condition of our heating unit, said it was doing well considering it's 17 yrs old and changing filter is the biggest maintenance we can do. He was polite and very respectful.
Lupe Botello,
Los Angeles, CA