HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Furnace repair
January 15, 2026
Overall rating

Brian was capable prompt and ifriendly. He corrected, the problem. There may still be an issue with the thermostat about. We won't know until it's run a couple of days but my heat is working.And he did it very timely, and I give him a five star rating.

David C,

Toms River, NJ
Heating Issue
January 15, 2026
Overall rating

Very punctual,professional, and friendly. Kept me posted and explained the situation with my furnace throughout the whole process. Looks like the work completed by Juan fixed the issue.

Eric A,

Diamond Bar, CA
HVAC fixed! Excellent
January 15, 2026
Overall rating

He was prompt, kind, and very efficient! Excellent 5 stars!

Anissa B,

Crest Hill, IL
Heater
January 14, 2026
Overall rating

Cesar was very knowledgeable and explained the process and workings of the system. He made the call to the next steps need to get air flowing through the system. He was very cordial and helpful.

Betty C,

Carson, CA
Finally
January 14, 2026
Overall rating

Finally, a technician who cares about the work he performs so used to getting people that unfortunate feel unhappy to be doing their job. This technician went above and beyond, and I really truly appreciate it.

Jon A,

Thousand Oaks, CA
Issue is fixed! Great job!
January 14, 2026
Overall rating

Once the root cause was identified things rolled smoothly: the broken part replacement was ordered and installed. Good stuff!

Vladislav Z,

Manalapan, NJ
Marshall
January 14, 2026
Overall rating

Very professional and knowledgeable. Many Thanks to Marshall for taking care of the problem 🙏

Laura L,

Hobart, IN
Great service
January 14, 2026
Overall rating

Jaime was on time, addressed the problem then explained to me in a way I could understand. Very friendly and professional

Walter F,

Kingwood, TX
Antonio, Technician
January 14, 2026
Overall rating

Antonio provided excellent customer service. He explained everything and answered all my questions. He not only lit the pilot light on the water heater, but cleaned it and flushed sediment so it won't happen again. Great customer service oriented technician. Thank you Antonio and Sears. Marcia Siegel

Adelynne S,

N Hollywood, CA
Very knowledgeable
January 14, 2026
Overall rating

He did completely broke down the warranty and what to expect.

Mark S,

Biloxi, MS