HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Furnace repair
January 16, 2026
Overall rating

He was very specific with the situation he explained what had to be done he was very professional with his work and we really appreciate him thank you...

Juan A,

Houston, TX
HVAC PERSON
January 16, 2026
Overall rating

Very polite, very cordial, very efficient. Knew what he was doing. Set up right away and got the job done in record time. I was very impressed. Sears is lucky to have such a worker. Thank you for your service.

Linda A,

Inwood, WV
Air conditioning and heating unit
January 16, 2026
Overall rating

Mr. DONavon Explain the problem with my unit. He Was very courtesy. He thin fix the unit. A great technician.

Linda C,

Houston, TX
Service call
January 16, 2026
Overall rating

Extremely knowledge and took the time to explain everything to me! Excellent tech!!!

Frances R,

Cicero, IL
Excellent
January 16, 2026
Overall rating

Excellent service. On time and professional. Didn't top of Freon and leave, he looked for the leak and found it.

Andrew H,

Maryville, TN
Furnace service
January 16, 2026
Overall rating

Explained very well what the problem was and what to do if the issue reoccurred again.

Vivian F,

Washington, DC
Great service Tech!
January 16, 2026
Overall rating

Great service by a very knowledgeable tech! We appreciate Billy's professionalism.

Todd B,

Franklin, TN
Eric and assistant
January 15, 2026
Overall rating

Eric was extremely knowledgeable. Checked our heat pump, the outside capacitor and the air handler and the capacitor in the attic. . He recommended replacing the outside capacitor. Before he left, he answered all questions that I had. It was a pleasure to have him in my home. Working with Sears has been a good experience.

Jacquelyn H,

Scottsdale, AZ
Heater assessment.
January 15, 2026
Overall rating

Billy was very polite and professional at getting the job assessed and sent to the warranty company. Thank you very much.

David H,

Springfield, TN
Great service
January 15, 2026
Overall rating

Joshua told me what problem was and even showed me pictures. Great customer service

Charles J,

Harvey, LA