HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Me
October 24, 2023
Overall rating

Good

Willie A,

Brown Deer, WI
jeremiah at his best
October 24, 2023
Overall rating

Jeremiah showed up promptly as usual. Unfortunately, the window A/C that he came to repair was not acting up when he tested it so nothing could be done. It has to be malfunctioning when the service technician is with the unit for the repair to be covered. I would also welcome a professional and courteous technician like Jeremiah into our home to make repairs.

Donna C,

Hammond, LA
Great services
October 24, 2023
Overall rating

Answer all of my questions and was very professional

Tameika J,

Columbus, OH
Heater maintenance
October 24, 2023
Overall rating

The tech was great, professional and very nice. However, my 1st appointment was canceled last week after I sat around from 8am-1pm then they called to cancel. Rescheduled and asked a tech btw 8-12. Person on the phone said that would work. Today, I called and found out it was moved btw 1:30-3:30. It would be nice if I received a call of the time change as I again sat here waiting. Can't seem to speak to an actual person. Very annoying

Ellen P,

Jamison, PA
Heating issues
October 24, 2023
Overall rating

Very knowledgeable and kept us informed on his progress and explained his findings.

James J,

Huntingtown, MD
Sears A/C Heat Pump Maintenance
October 24, 2023
Overall rating

Joseph has consistently given the best service for many years! I have had the utmost confidence in his ability to keep my unit in tip top shape! Thank you, Joseph. Thanks also to the Sears Warranty Plan!

Marilyn W,

Ocala, FL
Resolving a Very Complex, Ongoing Situation
October 24, 2023
Overall rating

Very knowledgeable a went above a beyond to resolve an ongoing situation fixing my Air conditioner/Heater. Thanks to you again Mike

Sonya D,

Winder, GA
Heater maintenance
October 24, 2023
Overall rating

Eon was my technician. He arrived on time and provided excellent service. I am thankful for the assistance/guidance he provided.

James A,

Roselle Park, NJ
Helpful Technician
October 24, 2023
Overall rating

The technician was professional and very helpful. He answered all my questions.

Beverly C,

Massapequa, NY
CARLOS IS WORTH MUCH MORE THAN 5 STARS
October 24, 2023
Overall rating

Wow. Carlos came to my house to fix a furnace that stopped responding to the thermostat. He was meticulous in his troubleshooting and he explained everything to me (b/c I was curious). He was so respectful, he took his time to make sure he didn't miss anything and put everything back to its proper place at the end. He was also an enjoyable conversationalist. Excellent experience!

Mindy B,

Dobbs Ferry, NY