HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.7K

Average Rating

4.6/5

Review great service
October 25, 2023
Overall rating

He did a great job. Would regular service if needed. Thank you for the service

Jo L,

Rockville, MD
none
October 25, 2023
Overall rating

great service did outstanding as normal very good at what he does

Robert B,

Melbourne, FL
Fayyaz did a great job
October 25, 2023
Overall rating

Fayyaz did a great job and explain all that should be done. He came on time and didn't leave until he told us what to do and how to do it. We have him again.

Raymond C,

Mt Prospect, IL
annual furnace check
October 24, 2023
Overall rating

everything went fine. on time. checked out the furnace. left.

Stephen W,

Coal City, IL
Ready for the Winter ❄️
October 24, 2023
Overall rating

Professional, efficient and informative technician. Got us ready for the winter.

Jan U,

Loganville, GA
Homeowner
October 24, 2023
Overall rating

He was very respectful and answered our concerns patiently .

Vicente C,

San Diego, CA
Furnace repair
October 24, 2023
Overall rating

Diagnoses and fixed furnace issue quickly. Retrieved the part and replaced same day.

Daniel O,

Glendale, WI
Service review
October 24, 2023
Overall rating

Mike was very quick and efficient in getting the tune up of the furnace! I give him a 5!

John D,

Wilmington, DE
Timely and efficient
October 24, 2023
Overall rating

Cal was friendly, respectful, timely, thorough and got the job done. Unfortunately I had 2 appointment with sears on this day. Cal was great. The second appointment they never showed up or called. I called Sears 6-8 times during the 8-5 window. Finally at 5:30 someone named Major answered and said Eric would be out at 7:30 pm. At the same time while in the phone with Major I got an email saying my appt was moved to 11/2/2023. I took today off for these appts. And not even the decency of a call before pushing my appt out another 9 days. Sears ordered parts and made this new appt for me for today 10/24/2023. I didn't make it. Then they don't show or call and just reschedule. Not for tomorrow but 11/2? Seriously? Sears is so hit or miss but I think this is the last straw for me. Four years of spotting service. My time is valuable and Sears obviously does not respect it. Cal personally was great. Sears home warranty over all has terrible customer service.

Karena W,

Saint Michael, MN
Excellent and friendly service
October 24, 2023
Overall rating

Very thorough job. Very nice guys. Thanks for all their good work.

John P,

Chickamauga, GA