HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Furnace service
January 16, 2026
Overall rating

Explained very well what the problem was and what to do if the issue reoccurred again.

Vivian F,

Washington, DC
Great service Tech!
January 16, 2026
Overall rating

Great service by a very knowledgeable tech! We appreciate Billy's professionalism.

Todd B,

Franklin, TN
Eric and assistant
January 15, 2026
Overall rating

Eric was extremely knowledgeable. Checked our heat pump, the outside capacitor and the air handler and the capacitor in the attic. . He recommended replacing the outside capacitor. Before he left, he answered all questions that I had. It was a pleasure to have him in my home. Working with Sears has been a good experience.

Jacquelyn H,

Scottsdale, AZ
Heater assessment.
January 15, 2026
Overall rating

Billy was very polite and professional at getting the job assessed and sent to the warranty company. Thank you very much.

David H,

Springfield, TN
Great service
January 15, 2026
Overall rating

Joshua told me what problem was and even showed me pictures. Great customer service

Charles J,

Harvey, LA
Furnace repair
January 15, 2026
Overall rating

Brian was capable prompt and ifriendly. He corrected, the problem. There may still be an issue with the thermostat about. We won't know until it's run a couple of days but my heat is working.And he did it very timely, and I give him a five star rating.

David C,

Toms River, NJ
Heating Issue
January 15, 2026
Overall rating

Very punctual,professional, and friendly. Kept me posted and explained the situation with my furnace throughout the whole process. Looks like the work completed by Juan fixed the issue.

Eric A,

Diamond Bar, CA
HVAC fixed! Excellent
January 15, 2026
Overall rating

He was prompt, kind, and very efficient! Excellent 5 stars!

Anissa B,

Crest Hill, IL
Heater
January 14, 2026
Overall rating

Cesar was very knowledgeable and explained the process and workings of the system. He made the call to the next steps need to get air flowing through the system. He was very cordial and helpful.

Betty C,

Carson, CA
Finally
January 14, 2026
Overall rating

Finally, a technician who cares about the work he performs so used to getting people that unfortunate feel unhappy to be doing their job. This technician went above and beyond, and I really truly appreciate it.

Jon A,

Thousand Oaks, CA