HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Service
Satisfied customer. Was very patient . Took time to explain what has happened and needed
Lilian P,
Chatsworth, CAMaintenance master agreement
Calling and scheduling any kind of service is a total nightmare. This communication with text and emails and pressing buttons is a total headache. I hate the new system that you have in place. It is very hard to maintain our maintenance agreements without person to person contacts. Dealing with you through texts and emails prohibits explaining problems to a human. I would never recommend Sears protective services to anyone. It took us 3 months to fix a washing machine problem and now one month with a dishwasher. Is that any kind of service? Absolutely a nightmare. We are very unsatisfied Nothing against the technicians who have come out. They have been great but getting them out here to fix anything seems to take forever.
Robert& P,
Canton, OHLiked the technician. Knew what he was doing. Very pleasant.
Great experience and qualified technicians. Recommend him again and again.
Matt A,
Chesterfield, MOHe repaired my furnace
He was neat, personable and did a wonderful job. I liked him.
Lorilee P,
Sun City, AZexcellent service
Technician was very knowledgeable, polite and explained everything in detail.
Michael W,
Bowie, MDAir conditioning
Prompted on time also patient had to wait for a neighbor to come over
Stephen H,
Lakeland, FLGood job
Albert did a good job. Thank you for the work you have done.
Odu O,
Randolph, NJExcellent Service
Thanks Eon for providing excellent service to us. Very much appreciated. Happy Holidays and Happy New Year.
Donald Carter,
N Plainfield, NJVery informative
He explained my system and checked the operation of the t-stat.
Waymon J,
Atlanta, GARepair Technician
Christoper is a true professional it didn't take him long to fine the problem with home heater unit. Very happy with his work.
Frank H,
Simi Valley, CA