HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.7K

Average Rating

4.6/5

James is a great tech
January 21, 2026
Overall rating

Professional work, communicates well, Professional appearance, intelligent workmanship. Thank you.

Larry E,

Chandler, OK
Very nice
January 21, 2026
Overall rating

Technician was very nice and work ethic was amazing fast

Diana S,

Baltimore, MD
Excellent Service!
January 20, 2026
Overall rating

Our furnace went out on Jan 2nd of 2026. We are new home owners and are still under a home warranty so we made a claim. The first company they connected us with canceled 3 different times. After speaking to the HWA, they put our claim back out and Sears received it. We were communicated with nearly daily via texts of reminders of the upcoming appointment. On the day of our appointment (01/20/2026) our technician arrived in the time window that was provided. Ronald was extremely kind, professional and took his time with assessing our problem. We were previous quoted a very high rate for just a fix to get the furnace running again. Ronald came in and was able to get the part same day at a cheaper rate, installed the part same day and even made sure the fan was cleaned and working properly (though the previous people said the fan was broken and needed to be replaced). I am very happy to type up this 5 star review in a cozy and warm house. Thank you, Ronald, for all your work and for going the extra mile for the part!

Traci R,

Cameron Park, CA
No heat
January 20, 2026
Overall rating

Billy was professional on time and honest, and he did a good job!

Cindy H,

Madison, TN
Great service
January 20, 2026
Overall rating

Cal was on time and he did a great job.He is friendly and easy to to communicate with. Thank you Cal.

Selemun M,

Landfall Village, MN
Furnace
January 20, 2026
Overall rating

Q Jones was a nice gentleman, came by and checked out our furnace.

Robert J,

Columbia, SC
Service for HVAC
January 20, 2026
Overall rating

Honest, thorough and courteous service provided. I would definitely recommend

Wendy S,

Mountain Lakes, NJ
Heat pump
January 20, 2026
Overall rating

After trouble shooting our outside unit, he was able to pinpoint a faulty thermostat. We now have heat. Very friendly technitian. He arrived earlier than expected. We are very pleased.

James B,

Deland, FL
How was the worker
January 20, 2026
Overall rating

He was a friendly person . Nice & helpful, and information about his job .

Charles M,

Dayton, OH
Great Technician - Nathan
January 20, 2026
Overall rating

Nathan is a wonderful, knowledgeable technician. He was able to pinpoint the issue and resolve the problem efficiently.

Susan A,

St Augustine, FL