HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Polite, Straight Forward & Went the Extra Mile
January 09, 2024
Overall rating

Joe was right on time despite the snow. In a short bit of time after carefully listening to the problem and experiences, he identified the problem of a broken gas valve. He and his partner drove out to get the part and had our furnace working again. Both Joe and his partner were very thoughtful, personable and professional. I felt at ease with them being in my home and very satisfied with the work. Many thanks to them for braving the weather!

Nicole D,

Waukesha, WI
Water heater
January 09, 2024
Overall rating

Went above and beyond to fix water heater and make sure it works.

Kathie L,

St Petersburg, FL
Expert service
January 09, 2024
Overall rating

Our technician was extremely knowledgeable. After trying several things he repaired the furnace quickly for a reasonable price. Highly recommend.

Angeline G,

Reisterstown, MD
Customer
January 09, 2024
Overall rating

Terrence was very knowledgeable and helpful. He was patient and listened to all my concerns. He addressed all my concerns.

Yvonne M,

Florence, SC
Thank you!!!
January 09, 2024
Overall rating

He fix my heating furnace, in an hour, excellent job, very professional, he knows what's he is doing. Thank you 😊

Fabiola P,

Tucson, AZ
Annual maintenance
January 09, 2024
Overall rating

Esau performed the requested service. He was very polite and knowledgeable, and he gave me useful information about care and use of my hot water heater, furnace, and thermostat.

Jacqueline J,

Philadelphia, PA
Hot water heater repair
January 09, 2024
Overall rating

Erek was Fantastic. He called to advise his time of arrival. He was proficient, knowledgeable and most of all very concerned about you service call.

Cynthia T,

Decatur, GA
Alright
January 09, 2024
Overall rating

It was good he help me to the best of his ability

Craig B,

Canton, MS
Best Technician
January 08, 2024
Overall rating

Cordaryl had a very long day! He came to our home last and I'm sure he was very tired. He politely apologized for his delay (several calls before us) and kindly asked what our issue was. We told him, he asked where the unit was located and while waiting to be taken to the location, asked how our family was doing. He addressed the issue and told us what the problem was and that our heat is working well now. Cordaryl was personable and handled business. I appreciated that after the long wait.

C. Lincoln Johnson,

Fayetteville, GA
Gilberto L
January 08, 2024
Overall rating

This technician was the most thorough I feel I ever had! I was very pleased with the attention he gave to checking my furnace. Very polite and professional!

Pamela W,

Des Plaines, IL