HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Rating of Service Provided by Paul B
Paul was very courteous and professional on his visit to diagnose and fix my Heat Pump. It's working fine now. He also determined that my Thermostat's light was inoperative and Needs a New Thermostat LED Light which Sears Home Services needs to Order. Request an Update on when Sears will be able to replace this Thermostat Light?
Clyde S,
Mount Dora, FLI don't know what I'm supposed to write here so this is it
Albert is always pleasant and helpful and knows what needs to be done
Georgann Y,
Port St Lucie, FLWater heater
Not much to say...he listened to the problem came up with a solution and fixed my water heater...very professional and an extremely nice person...I would recommend sears maintenance to my family and friends.
Steven G,
Pinole, CAFurnace
Victor was very professional Curtious. Helpful in our concerns. Very efficient fast worker. Got to the problem fast. U can see he knew his profession well.
Laura S,
Chicago, ILFurnace
James did an excellent job!!! The last technician didn't know anything about Humidifier's and wasn't even qualified to change the pad on the humidifier so please send out tech's that know what they are doing. The tech that was supposed to show up the day before didn't show up and lied that he had been here.Didnt have the common courtesy to call and let me know he wasn't coming!! I called customer service, but they are no help, all they can do is reschedule and try to sell you a new maintenance agreement that's not even due for4 months. Very very disappointed with Sears., their customer service has really gone downhill. I have been a loyal customer for over 30 years
Nancy R,
Lakewood, COMr. Otis was professional, knowledgeable, customer friendly
Mr. Otis was professional, knowledgeable and customer friendly, and respectful.
Jamal A,
Indianapolis, INExcellent
Very good
Adly R,
Jersey City, NJLarry wratherspoon
Jerome is very knowledgeable an experienced he straight to the source of my repair an resolved in one visit keep up the good work
Larry W,
Harvey, LA5 stars all the way
Cannot say anything but positive things about the entire experience from initial filing of claim, to service call to repairs to professionalism, pleasant and above and beyond Jaime, the technician.
Harvey S,
Rancho Mirage, CAWater heater
Amazing service, would definitely recommend to my friends and family.
Godfrey N,
Indianapolis, IN