HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Very professional
Very nice and professional. Communicated arrival and made sure we were ready when arrived. Work was completed in a timely manner.
Caroline E,
MarylandExcellent Job!
Excellent! Arrived on time. Very knowledgeable in product that required repair
Petra A,
Franklin, GAKnowledgeable
His technician was patient and knowledgeable and he knew what I was talking about and what I wanted and got right down to the point. I would recommend this technician and Sears to my other friends.
Hector G,
Kissimmee, FLGreat job
Was professional, on time, and informative. Would use again in the future.
Marsha C,
Columbia, SCService technician
Good job very pleasant and professional. Would recommend company to family and friends.
Gary C,
Youngsville, NCWaterheater
Great he knew what to do got my unit lited,but I need him back again because the unit stayed on for about 25 minutes and went out again
Lance B,
Hampton, VAPleased
Technician Robert C updated his ETA all day so I knew the time he would arrive at my home from the Sears home services link provided regarding the appointment and he called me to let me know he was on the way. I appreciate the energy and he did not rush. He checked the unit from the attic and outside, let me see the temperature of the heat from the vents, and answered all my questions about heating and cooling. Gave me some better insight as well on the thermostat and it's not a 'do it yourself job' like marketing will have u think if u want to switch to a programmable one. I am more than pleased with Robert C!
Yolanda T,
Macon, GAGas water heater repair
He was on time, knew what he was doing, fixed the problem and was gone in about 35 minutes
Alan B,
Mount Vernon, NYHeating
He was fast finding and correcting the issue. I'm thankful for that
Brenda G,
Pelzer, SCFurnace repair
Mr. Ramos was extremely professional. He work consistently I did his best to restore heat. however, my furnace is in need of a new motor because the motor keeps failing. I am a very elderly woman, 93 years of age, and I find it very difficult to be with out heat. Mr. Ramos, and his report, noted. that it was essential for me to have the heat. He reported that a motor must be found immediately. I cannot wait drama credit to your company.
Sandra E,
Yonkers, NY