HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Heating
The team was professional and provided quick service. My heart was back up and running in no time.
Denorria M,
Fairburn, GAWater Heater
The Sears Tech was great. Very professional, the job went real smooth and had everything my water heater needed. Now the bad part.... My window for my Tech to show up was 9 hours. 8 in the morning to 5 pm. Really??? I was also told when I made the appointment, my tech would call call when he was on his way. That didn't happen. I did receive an email with his arrival time. A text message would have been nice. I read that message after he finally arrived at 3:15 pm.
Guy P,
Independence, KYHome service
He was good at his job he explained everything well skilled knowledge of everything job well done
Linda W,
Fayetteville, NCreview
Long delay in getting service several weeks to get a condemned furnace fixed in winter
Steve C,
Knightstown, INSteven is the best
I know he had traveled far and had a lot of jobs before he made it to my house but he showed up with a smile on his face and was just a delight to talk to while he diagnosed the heater issue. He was very knowledgeable about the issue and I am glad I got to meet him. Very nice guy!
Laura L,
Kearneysville, WVWilliam
William is a really good tech, polite, friendly, and competent.
Douglas D,
Haltom City, TXAwesome service
Nick did a great job and was able to troubleshoot the issue quickly and efficiently. Once getting the parts, and swapping the bad ones out, my furnace started running again without issue.
Michael,
Dayton, OHTECHNICIAN
RARA RARA !!!! SPECTACULAR !!!! CUSTOMER SERVICE AGENTS ARE PLEASANT PATIENT KIND HELPFUL SKILLFUL AND TRUTHFUL !!!!
Ewart A,
Chicago, ILVERY PROFESSIONAL
Severino is very professional and knowledge, he took his time to review the heater system and make suggestions.
Adela Y,
Montgomry Vlg, MDMr. Rodriguez
Arturo J. Was very professional and courteous. He explained the issues and provided recommendations. His understanding, knowledge and kind personality was on full display. An excellent customer service experience. Sears a lucky to have a service technician with this type of customer service skills. Job well done!
Edgar R,
Wheeling, IL