HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Technician was great. The rest of the process sucked.
February 08, 2024
Overall rating

Let me start by saying the people in the call center at Sears have no idea what they are doing. First, after a extra week's delay in my part being received from a parts company less than 30 minutes from my house, my services was delayed another two weeks because the call center closed the ticket on my call, without notifying the technician or completing the job. Finally after six weeks, we have gotten heat restored to the 1st level of our house. Again, the technician was fantastic. He did exactly what he was supposed to do. But I would never again recommend Sears to anyone for any kind of repair.

Mark M,

Elon, NC
Furnace repair
February 08, 2024
Overall rating

The technicians were very professional and understanding

Eddrys E,

East Orange, NJ
Elbert was great to work with
February 08, 2024
Overall rating

Elbert was very knowledgeable, professional, and polite. He clearly explained what was wrong with my furnace and got it fixed the same day.

Scott H,

Powell, OH
James
February 08, 2024
Overall rating

James was very knowledgeable and efficient with the services provided. Thank You James

Denise F,

Newburgh, NY
Very good friendly
February 08, 2024
Overall rating

Would use again like to keep the same tac, for next call

Charles P,

Newport, NC
Great Service
February 08, 2024
Overall rating

The technician was on time, professional, quick and informative!!! I appreciate the great service!!!

Damontre S,

Indianapolis, IN
5
February 08, 2024
Overall rating

Ronald was very professional, and very efficient. and he was on time.

Doreen W,

Hemet, CA
Great
February 07, 2024
Overall rating

Great service friendly knows what he doing saves me money I'm very happy!

Harold H,

Wichita, KS
Service for my furnace
February 07, 2024
Overall rating

He was here when he said fixed the problem and was very polite

John S,

Antioch, CA
Furnace repair
February 07, 2024
Overall rating

He was courteous and thorough. He arrived earlier than the app said he would but he called first!

Geri T,

Atlanta, GA