HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.6K


Average Rating

4.6/5

Review
January 27, 2026
Overall rating

Desryck is a knowledgeable and professional young man. He is respectful and caring and it was a pleasure having him help us with our furnace. He removed the issue.

Noemi D,

San Angelo, TX
Marshall
January 27, 2026
Overall rating

Marshall was great! Very helpful and kind, and was able to fix our furnace issue!

Sean H,

Lowell, IN
Very good
January 27, 2026
Overall rating

Would prefer repairs being done right the first time! Having to schedule recalls is a pain!

Michael G,

Elgin, IL
Furnace problems
January 27, 2026
Overall rating

Anthony was very courteous. He made sure I was able to understand what was wrong with my furnace. He put my mind at ease. very professional very knowledgeable. He did an amazing job.

Andra S,

Rockford, IL
Outstanding work
January 27, 2026
Overall rating

Jaime did great work. This is the third time the company came to work on my furnace and he figured out it was the Zone board. Glad it was finally figured out. Jaime was very professional and friendly .

Walter F,

Kingwood, TX
Ms Percy
January 27, 2026
Overall rating

Nick was professional, did a good job inspecting my furnace & explained the problem very well.

Marcia P,

Huber Heights, OH
Excellent service technician
January 27, 2026
Overall rating

He was timely, courteous and informative. Took steps to source out the problem by checking every radiator. Even diagnosed an electrical problem that wasn't part of the work order

Patricia M,

Chicago, IL
Thermostat problems
January 26, 2026
Overall rating

He explained my situation in a timely manner and told me my problem and went and got what were needed, very professional

Dorothy. L,

Peoria, IL
Kind, efficient punctual
January 26, 2026
Overall rating

Cal arrived and we discussed what was going on with my furnace. He went right to work and fixed the problem. Then explained the sensor was dirty and cleaned. The furnace seems to be working well, once again. Thank you.

Cathy M,

Coon Rapids, MN
James is excellent!
January 23, 2026
Overall rating

We've had James work on multiple appliances-air conditioner and the most recent our furnace, each time he's been great. Timely, kind, knowledgeable and great work. He fixed our furnace quickly which was much appreciated because it's freezing!

Valeriya K,

Highlands Ranch, CO