HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Great Guy, poor program
Sears has increased the price (tripled!) and reduced the service on our appliance maintenance contract. The person they sent to check our equipment was very nice and knowledgeable, but all he was allowed to do was to turn the equipment on and off. He isn't allowed to do any preventive maintenance. A new contract, at three times the prior cost, allows less service and requires co-pays. I don't know why anyone would buy it.
Ten year contract holder,
The Villages, FLrepair
My issue was not complete. Need more information for completion of my product. Have called several times to Sears, no one will help me with this issue. Ignacio was great.
Delia H,
Yuma, AZGreat Customer Service
Brandon was very thorough. He made sure to explain everything he was doing as well as his findings.
Devon J,
Johns Island, SCHomeowner
Great customer service and appears to be fixed. Very pleasant and helpful.
Linda D,
Macomb, MIgreat
great job and farewell selling my home.
Michael M,
Margate, FLHot water heater service
Joe was detailed and very knowledgeable. He even took time to explain basic maintenance. He is true professional.
Kevin F,
Newport, MICheck Water Heater
Hassib was professional, knowledgeable and thorough. He was nice, polite, and early for the appointment. I liked him.
Walter S,
Oakland, CAGreat customer service!
Otis was quick, thorough, and fixed the furnace. Couldn't be happier.
Ryan W,
Seymour, INService
Victor was courteous. The work was efficient. Victor was on time.
Juanita O,
Chicago, ILWillie's Rating
Methodical, patient, professional. Those 3 words are Willie. It is a pleasure knowing that Willie is going to be my tech.
Albert E,
Fayetteville, NC