HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Ronald was great but Sears Service Protection is terrible
Ronald was a great technician who went out of his way to help us but the Sears Service Protection Plan is unacceptable and does not function like they say it does. Next week will be two months with no hot water and the people you talk to have me in an endless loop. They won't give you a telephone number to talk to a person and when you finally find one, they shuffle you from one person to another. Their latest ploy is to say that I don't have a Master Protection Plan which I have in hand. After nearly two months, Ronald was finally able to get to someone who seems to be working on this problem. If you are considering buying a Master Protection Plan from Sears, please think it through. This headache is not worth it.
Deborah B,
Nevada City, CAHome Owner
Very good service!!! Willie worked tirelessly to get to the root of the problem.
Larry L,
Hope Mills, NCHVAC not working
Andrew was amazing he fixed the problem and thank God I have cool air.
Linda D,
Effingham, SCHVAC repair
Otis and Michael returned promptly to replace the blower motor with the correct motor.
Vicki C,
Plainfield, INMorgan
Morgan was friendly and professional and on his game. Answered all mine and my fathers questions. Very pleased with his work.
Mark F,
Annapolis, MDKnowledgeable!
Erik is a very good communicator and super knowledgeable. He's been out here twice and his kindness and helpfulness is outstanding
Caleb -,
Waterloo, ILA/c
Good job very nice guy I will recman this guy
Kenneth P,
Pico Rivera, CAWater heater oroblem
Came in. Assessed the problem and quickly changed the part
Jacqueline S,
Elk Grove Vlg, ILExcellent service
Jerome was fantastic, very personable and professional, explained everything to me and answered any questions I had. He even closed and locked my gate back when he left. Seemed to be a simple fix and AC is back working again.
Keilah B,
Westwego, LAWater heater
He is very very polite knows his business and keeps you informed when he will arrive
Karole M,
Columbus, OH