HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

A/C repair
August 06, 2024
Overall rating

Jaime, did an excellent job. Repaired the unit quickly and explained what he was doing!👍

Carolyn K,

Montgomery, TX
Electrical problem, Sears
August 06, 2024
Overall rating

Very nice and informative, but my problem was still not solved

Susan S,

Country Club Hills, IL
Friendly
August 06, 2024
Overall rating

He took the time to find out where leak was and fix it

Antonia D,

Sterling Heights, MI
Heat pump repair
August 06, 2024
Overall rating

He was excellent. He is a 5. Your response to my claim was lousy. I placed this repair request April 29. Today is August 6. You tell me if I'm happy. I've had no a/c since April 29. Today, August 6. I have it again. I lost hours at work each time someone was scheduled. I lost about 20 hours at approximately $400 in lost wages.

Anthony B,

Nokesville, VA
Mrs. Diane Bonacci
August 06, 2024
Overall rating

My husband and I were completely satisfied with this tech who was on our air conditioner appt today. He was very knowledgeable, professional and certainly is an asset to your company. We were very satisfied with this gentleman . Christopher did not end up servicing our two large wall air conditioners, but did instruct us on them. We appreciated his helpful information. Thank you.

Diane B,

Carbondale, PA
Satisfied customer
August 05, 2024
Overall rating

It was a pleasure to meet Norman. He was a very competent technician and he got the water heater to work. I especially liked the safety pointers for me to think seriously about. Thank you very much!

Debra S,

Kaneohe, HI
Thank you!
August 05, 2024
Overall rating

We much appreciated Adam's thoroughness and expertise. He quickly identified the problem and fixed it, while explaining what had caused the problem in the first place.

Korey N,

Fair Oaks, CA
Water heater not working
August 05, 2024
Overall rating

Did a good job 👍

Laura A,

Bensenville, IL
Thought my condenser had met it's day.
August 05, 2024
Overall rating

Solomon, arrived promptly and got to work, I explained that the condenser would not start and he verified the capacitor and start to troubleshoot pregmatically and narrow it down to the 30 Amp fuses had been blow. He was very professional about the process and even though cost wise it's a very cost efficient solution I could have replaced he explained to me the power flow so in the future I know what to consider and request his assistance for more critical issues. Welcome his services in the future, thanks

Vince H,

Falls Church, VA
HVAC PM
August 05, 2024
Overall rating

He showed up despite the bad weather today and did his job

Renee H,

Oviedo, FL