HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Furnace check
August 14, 2024
Overall rating

Professional and courteous

Genevieve M,

Randallstown, MD
Good service
August 13, 2024
Overall rating

Thanks Gary for taking care of the issue

Nina B,

Mountain View, CA
Awesome Technician
August 13, 2024
Overall rating

I was very pleased with the technician and the work he done to get my air conditioner working properly and the time frame he got it done. He was very knowledgeable of the unit and knew what he was doing. He also gave me a call and a time frame when he would arrive. I hope my unit don't stop working properly but if it do I surely wound like to have the same technician to do the job. Thanks

Robert C,

Raleigh, NC
HVAC Warranty
August 13, 2024
Overall rating

Erik did a great job! He did everything within his limits. Unfortunately he was limited to repairs due to not being covered by plan. He checked and office said the intake and exhaust pipes are not covered. When a customer pays over $16K for a system, every part of it should be covered and repaired. Unit is only 2 years old and leaking at air intake in AC mode which is unusual and should be covered by warranty.

Andre B,

Belleville, IL
Excellent customer service
August 13, 2024
Overall rating

I couldn't ask for a friendlier or more knowledgeable technician!

Jennifer E,

Phenix City, AL
Great service
August 12, 2024
Overall rating

He explain me well that it was no problem with my AC

Sofia E,

Cypress, TX
Sears home services
August 12, 2024
Overall rating

Salam , the technician is excellent and is Rated 5 on the scale

Frida S,

Miami, FL
very good service!
August 12, 2024
Overall rating

Aaron was good @, he quickly diagnosed the problem, fixed it in a timely fashion and Took the time to explain the issue to me .

Rodney F,

Washington, DC
Diane B.
August 10, 2024
Overall rating

I was very satisfied with the gentleman named Chris, he didn't end up servicing my air conditioners but he instructed my husband and myself on what needed to be done. He was. Try professional and knowledgeable, excellent asset for he Sears Team. Thank you You

Diane B,

Carbondale, PA
Homeowner
August 10, 2024
Overall rating

Ajwad talked me through his diagnostic and shared the results with me. He was very thorough and professional and kind.

Mary A,

Lyons, IL