HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.6K

Average Rating

4.6/5

It was a pleasure to work with Kevin!
February 19, 2026
Overall rating

He was dependable and knowledgeable and even tempered. He was an excellent communicator which was very helpful since AI communications were consistently contradictory and problematic. I appreciated Kevin's tenacity to follow-up until all necessary parts and repairs were finally completed. Thank you Kevin!

Julia H,

Monticello, GA
Technician james
February 19, 2026
Overall rating

James is absolutely professional very nice to deal with. He knows what he's doing and from now on. Please send james if I have additional problems.He's terrific

Marla C,

Broomfield, CO
Hunter
February 19, 2026
Overall rating

Excellent service. Excellent customer relations. Now just hope the furnace continues to run!!

Patricia H,

Round Lake Beach, IL
Service was great
February 19, 2026
Overall rating

The Sears service technician was friendly, prompt, professional, and quick.

Jason N,

Aurora, IL
Replace furnace igniter
February 19, 2026
Overall rating

Sean replaced the igniter quickly. Very personable guy. Glad he was our tech.

William G,

Richmond, IN
Sears Tech
February 18, 2026
Overall rating

Arturo, along with other tech arrived on time and immediately diagnosed the issue. I have an older unit and they were able to locate the replacement part 40 miles away. They retrieved the part, returned and replaced the part. Job well done.

Ezekiel G,

Hanford, CA
Customer Centric tech!!
February 18, 2026
Overall rating

Sean was professional, helpful and focused on making sure the customer's needs were met.

Richard W,

Springboro, OH
Furnace Repair
February 18, 2026
Overall rating

Fantastic service! The part for my furnace needed to be ordered and the appointment was rescheduled a few times. However, this wasn't due to an issue with Michael. He kept me updated each step of the way and he was friendly and efficient! Thank you!

Jennifer N,

White Bear Lake, MN
For Furnace repair. Excellent service.
February 18, 2026
Overall rating

Excellent knowledge and service provided. Work performed was commendable. Extremely happy with the service.

Gourdev M,

Richmond, CA
Thank You
February 18, 2026
Overall rating

Knowledgeable and efficient. Found the problem and gave good advice for maintaining the device.

Linda C,

Converse, TX