HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Very professional
Immediately found the problem. Quickly resolved the issue and brought the ac system back on line. Cooling the house perfectly.
Michael P,
Spring, TXMAGIC TOUCH!!!
BRIAN, VERY KIND GENTLEMAN EXPLAINED WHAT HE DID TO FIX OUR HOT WATER TANK. Thank You !
Kenneth H,
Redford, MIRepair of water leakage coming from Expansion Tank
Mr. Anthony was very professional. He called to let me know when he would get here. He asked me what the problem was, as I explained to him, he was not sure if Sears handle that problem. But he assured me he would come by and check to see and relay the information back to his company. I was not sure where the water was coming from. After he arrived and assessed the problem, he checked with the team leader. Unfortunately, after checking with his team leader (Supervisor), Sears does not work on that particular unit. He also informed me that he would relay the information to my warranty company. Every time I have had a Sears Technician come out; they have been very professional. Excellent job hiring professional personable people.
Betty B,
Hampton, VATechnician are great
Technicians are great, the problem lies in getting items replaced. We paid for the extended warranty and the water heater is leaking, the first technician came to the house and said it needed to be replaced. I heard nothing, had to call and was told a second opinion was needed. Rachid came and yes it needs to be replaced. No appointment is scheduled I have to call AGAIN. In the meantime the water heater is leaking, we are replacing towels wrapped around it two to three times a day. My question, when the leak ruins my hardwood floors, who pays to have them replaced? They live to take your money for the warranties, but getting an appliance replaced is like pulling teeth.
J N,
Springfield, VAGreat Job by Otis
We were told by another company that we needed a new furnace. Also it was not kicking out heat. Otis showed me that we didn't need a new one and identified that the last technician left the gas off. Thank you sir!
Joshua A,
Indianapolis, INGreat Service
Cesar was very thorough and informative regarding my water heater repair.
Bertha H,
Los Angeles, CAService technician for my heating and cooling unit
My tech was very nice and knowledgeable. He was very professional and answered all of my questions and was very informative about my issue. Thank you so much
Lori M,
Richmond, INNice guy. Knows his job.
Good
Lynda H,
Staples, TXGreat Service
James ... one of the most courteous individuals who has done service at my house. He knew exactly the issue, obtained the part, and repaired the problem within the same day. Thanks James.
Joseph M,
Highlands Ranch, COGreat Service Technician A+
Aaron is a great HVAC Technician. Aaron is very knowledgeable polite, punctual and easy to work with. I totally trust his abilities to getting the job done. SEARS you have a Wonderful Technician here in our Nation's Capital.
David S,
Washington, DC