HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.6K


Average Rating

4.6/5

Great Work, Great Guy
February 25, 2026
Overall rating

I was pleased with the work that was done. Sean was nice and very professional. He came in, assessed the problem and ordered the parts. My install date was on a Thursday but Sean was able to get me in on that Tuesday. I was happy to be getting warm as this was in February in Ohio... COLD! I do have on con which is I was shown were 2 valves were leaking and only one was replaced. I smell "gas" I think, I am going to associate the smell with a new part smell. However, I have the furnace off until I get a carbon Monoxide tester to feel comfortable in my slumber. OTHERWISE this was a seamless and problem free ocassion. Thank you, Sears and Sean.

Rachel G,

Dayton, OH
Tech
February 25, 2026
Overall rating

He is thorough .connects with you for follow up and pleasant unlike most other techs from sears who don't even address the problem and tells you they don't have time need to reschedule. Also they are setting up their own side business and bankrupting sears for their gains

Jaimini P,

Edison, NJ
Furnace not heating
February 25, 2026
Overall rating

Great technician that knows what hes doing and explained everything to me

Jason F,

Fortson, GA
He was great!
February 25, 2026
Overall rating

On time, professional and diagnosed and fixed the problem in a timely manor

Roger P,

Henrico, VA
Home repair
February 24, 2026
Overall rating

Ronald was very nice, helpful and knowledgeable. I appreciate all his help.

Bret B,

Banning, CA
Professional
February 24, 2026
Overall rating

Marshall provided excellent service for us and was very professional and knowledgeable on our service request. Answered all of our questions and would recommend for future services. 5/5

Anthony V,

Cedar Lake, IN
5
February 24, 2026
Overall rating

Very thorough, ask the right questions and showed concern for us being taken care of properly Definitely a 5.

Carol T,

Huntsville, AL
Awesome Service. Knowledgeable. Friendly.
February 24, 2026
Overall rating

Above and beyond. Took time to give a tutorial of what was wrong, how to maintain and diagnose the unit and the settings. Wonderful technician.

Elizabeth W,

Crown Point, IN
Furnace fan
February 24, 2026
Overall rating

Sean did a great job replacing my furnace fan and trouble shooting when the furnace would not kick on. He called with notice of arriving in 30 minutes, which was also appreciated

Christine N,

Lebanon, OH
Heating Unit
February 24, 2026
Overall rating

Anthony performed the service promptly to restore heating to the downstairs unit. He was polite and very professional.

Ruth H,

Carrollton, VA