HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Technician
November 25, 2024
Overall rating

He did a great job. Thank you!

William G,

Indianapolis, IN
friendly and effective
November 25, 2024
Overall rating

Juda was punctual, friendly and most importantly addressed my AC malfunction

Pierre A,

Matthews, NC
Furnace Problems
November 25, 2024
Overall rating

Aaron did an awesome job in exploring to me how the furnace works.

Martha F,

Washington, DC
Professional and efficient
November 25, 2024
Overall rating

Excellent service. Professional, curteous, on time. Would happily have them again.

Adam T,

Charleston, SC
Don't you guys know.
November 23, 2024
Overall rating

Ronald was very professional and timely. Three more words submitted.

Rudolph C,

San Diego, CA
Furnace Service Call
November 23, 2024
Overall rating

John explained everything that had to be done and even went the extra mile in assisting in a couple of other things that needed attention! I HIGHLY recommend John for furnace and water heater service needs. He represents the art of Customer Service very well. M. Willis

Monica W,

Newark, DE
Heating
November 22, 2024
Overall rating

Very professional, informative. Will return on Monday to complete the job.

Betty C,

Carson, CA
home service
November 22, 2024
Overall rating

Donovan as very knowledgeable and professional about servicing my heater system and Made sure to ask me if my Co2 detector in my home was working and it is

Paula J,

Texas City, TX
Adam
November 22, 2024
Overall rating

Adam is great. Has been to the here many times and always does a good job. Do not like SEARS ever since they have switch over to Sinch Home Warranty now. Company is not the same and their customer service is quite sad now. After being a long term customer, I will not be renewing either of my multiple contracts with them due to the poor service I have received in the past. I will continue to pursue my case with them regarding my AC replacement that they failed to reimburse me for after following their instructions to a tee, but once job was completed informing me that they were not going to reimburse for the job. To this day I have not received any money back from this company as a reimbursement to what I paid out for this job. So many months later and almost 10K out of my pocket, at is now time to move on to another company that hopefully treats me better and follows through with what they say.

Michael D,

Rancho Cordova, CA
Devin
November 22, 2024
Overall rating

Prompt, courteous, professional and knowledgeable. True asset to your organization

Mark B,

Pawleys Isl, SC