HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.6K


Average Rating

4.6/5

AC repair
February 27, 2026
Overall rating

Was great the issue was repaired and taken care of

Anthony Y,

Mount Airy, NC
Furnace Repair
February 27, 2026
Overall rating

Josh was very polite and clear in what direction I need to go in order to repair my furnace. He explained in details the problem and the path forward.

Brandon M,

Galvez, LA
Awesome
February 27, 2026
Overall rating

I recently had an outstanding experience with John, and I can confidently give him a full five-star rating! From start to finish, the service was exceptional. John was incredibly attentive, professional, and friendly, making me feel valued as a customer. Every detail was handled with care, and he went above and beyond to ensure everything exceeded my expectations. The quality of service was top-notch, and it was clear that customer satisfaction is his top priority. I truly appreciated how prompt and efficient he was, and I left feeling completely impressed and happy with my experience. I highly recommend John to anyone looking for excellent service. Thank you for making my experience so memorable!

Omar S,

Essex, MD
Boiler working intermittently.
February 27, 2026
Overall rating

Adler found the problem quickly and informed me on how the fix was to be made. Quick and efficient. He did his job well. Thank you.

Daniel S,

Queens Village, NY
John…Heating Unit Issue
February 27, 2026
Overall rating

Seems technically adept; courteous & patient in explaining & resolving the problem. Made sure our unit was working properly before he left. Highly recommended…would love to have him back if & when we have further issues with our HVAC. Thank you…

Mark T,

Cockeysville, MD
Furnace Repair
February 26, 2026
Overall rating

Service was friendly. Don't understand why he was locked out so that furnace had to be turned off for 12 hours in order to turn back on after 12 hours. Neither did he. If it still doesn't work correctly. I then have to call my home warranty contract and set up another service call. It's certainly not Sear's service fault.

Sherrie C,

Edgewater, MD
He's great
February 26, 2026
Overall rating

He's knowledgeable and gives great explanations. Would use him again.

Michael D,

Deforest, WI
Sears' technician
February 26, 2026
Overall rating

Sears' technician, Sean, was very efficient, effective in repairing the furnace problem, friendly, and professional.

Andrew T,

Washington Township, OH
Very knowledgable, fast, efficient
February 26, 2026
Overall rating

Willie is a huge asset to sears. He is extremely knowledgable. We have had the pleasure of working with him on the last four visits related to our HVAC, and each time he has done great work, and kept our systems running smoothly. He is polite, and has been able to correctly assess the issues with our HVAC system quickly each and every time.

Kristen C,

Fuquay Varina, NC
Amazing at his job!
February 25, 2026
Overall rating

Bobby is very knowledgeable, he does not cut corners and takes his time. He even took the time to explain to us what he found. He went above and beyond other technicians we have worked with. He not into selling you things but rather fixing the issue at hand!

Samuel I,

Flemingsburg, KY