HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Ernie customer
Spot on technical service. Very informative professional. Preformed inspection and offered recommended repair
Ernie M,
Maricopa, AZLightle home
Great service
Paul L,
Franklin, INRecheck
He's an asset to your company . Very honest and informative.
Peter B,
Conway, SCGood job
Explained clearly, cleaned up, and kind manner. Went out of his way to give timely service to us.
Sam Z,
Joliet, ILAmazing
The technician was very knowledgeable and knew the exact issue after through diagnosis. He kept us informed about the part delivery date. Was back to finish the job in given timeframe. Very professional!
Nitin G,
Coppell, TXVery knowledgeable and friendly.
Hassib was great to work with. I think he had the problem diagnosed within 10 minutes or so. And was able to repair it on the spot. He was also very friendly and conversational, and even played with my cat a bit, which the cat very much enjoyed. From a customer service point of view, ( I am a customer service manager), he was just great.
Julie P,
Walnut Creek, CAExcellent Service
Matthew W. provided thorough and courteous service. He patiently answered all questions and took his time investigating all possible issues. We now have a better understanding of how our HVAC system works and how best to keep it running smoothly. Thank you Matt!!!
Lynn,
Pensacola, FLGreat Sears Technician
Ron was the technician assigned to our repair of our furnace. This furnace has been broken every year since we bought it four years ago, & because of some electrical problems it is very difficult to fix. With extreme patience and over 5 service calls Ron got the parts needed to fix it. He was always on time and again with extreme patience he finally got the part needed & got it installed and tested it. It finally worked and Hopefully it will work for a while.
Carol M,
San Marcos, CA5
He did an excellent job of identifying the problem and need, cleaning the level glass and calling for Sears to send a plumber to stop the water leak on the furnace.
Eleanor H,
Chicago, ILHot water heater repair
Thank you, Cal, for doing a great job for me!
Amy P,
Andover, MN