HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

5.7K

Average Rating

4.6/5

A 5 rating
March 26, 2026
Overall rating

He did his best but it was an electric issue that he couldn't take care of today!

Elloree J,

Jacksonville, FL
Friendly and professional
March 25, 2026
Overall rating

Had maintenance done on my Carrier heat pump, Visal did an awesome job , was quick and polite, Thank you Visal

Sheri M,

Peoria, AZ
Randy as Sears Warranty Technician
March 25, 2026
Overall rating

Randy has serviced my appliances (Heat pump) before in the years I've been with Sears Warranty. That's always a plus when there is familiarity and an understanding to what could be the issue. As before Randy was timely, personable and expedited his diagnosis of the problem. Awesome.

Tony H,

Jacksonville, FL
Professional & Courteous Service
March 24, 2026
Overall rating

Mr. Abdelkarim was polite, respectful, and professional. He cleaned the work area nicely. No water is leaking at this time. He explained the problem and said to if anything comes up.

Joyce S,

Calumet Park, IL
Andy
March 24, 2026
Overall rating

Thank you for sending Andy to handle our warranty repair. He was professional, polite, courteous and knowledgeable.

Michael D,

Grand Island, FL
Friendly and professional
March 23, 2026
Overall rating

He was on time, called prior to coming and explained what would happen when he got here. He promptly went to work to identify the problem and communicated the areas he was able to repair.

Christina H,

Fishers, IN
Elbert was great!
March 22, 2026
Overall rating

He called ahead of time and came when he said he would. He got it fixed right away and let us know what the problem was. Really appreciated him.

Juan A,

Westerville, OH
Thorough service
March 21, 2026
Overall rating

Very grateful that Severino took the time to accurately diagnose the problem so it could be properly fixed after several other technicians hadn't been able to do so.

Catharine P,

Laurel, MD
Great Technician
March 19, 2026
Overall rating

Paul is punctual, professional, and friendly! Highly recommend him for any HVAC issues.

Alexander G,

Spring Lake, NC
Feedback
March 19, 2026
Overall rating

He has a good personality and explained to us in detail what was going on with our hvac. He's a great technician and very professional.

Joy L,

North Chesterfield, VA