HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Ignacio
January 16, 2025
Overall rating

Very friendly, knowledgeable and punctual. Good job. Thank you Ignacio

Crissy A,

Las Vegas, NV
God job
January 16, 2025
Overall rating

Muy buen trabajo

William G,

Woodbridge, VA
Elbert is a great repairman
January 16, 2025
Overall rating

Elbert was wonderful!!! He diagnosed the problem quickly, ordered the part and came back as quickly as he could. We really appreciate all he did. Our furnace went out on Sunday and he had it fixed by Thursday morning. Please let him know how much we appreciate him.

Jan S,

Newark, OH
Owner
January 16, 2025
Overall rating

Gary was polite & knowledgeable. He had been to my property once or twice. In the past and remembered Where the water heater was and took care of the problem with only 5 minutes after I waited 3 weeks to get the part that never came and spent about 40 hours on the phone. Try and get this problem resolved over three weeks. The first technician did not bring the parts, as I had instructed scheduling to have him do add when he closed out. The service order it canceled. My part making me wait 3 weeks. Until Gary finally came out. Is the worst nightmare of dealing with any company in my life? But Gary was a one Great person. And deserves a raise. If all your other employees were like that in follow directions, you would have a great company, but you don't. I give Gary a 10 out of 10I give Sears. Overall, negative one.

Jeff G,

San Jose, CA
on time very helpful
January 15, 2025
Overall rating

great guy

Henry C,

Santa Rosa, CA
Jose is the best
January 15, 2025
Overall rating

Great guy. Very knowledgeable. A great tech. Did a wonderful job. Couldn't be happier.

Mike C,

Fischer, TX
Water heater repair
January 15, 2025
Overall rating

Technician courteous and friendly

Jim R,

Milton, FL
Furnace repair
January 15, 2025
Overall rating

Brian was early and completed job . He was prepared with needed parts and tools . Thank you

Concetta K,

Casco, MI
I RATE THE TECH, ADAM, THE HIGHEST POINT #5
January 15, 2025
Overall rating

Adam was professional, knowledgeable and explained what he was doing as he installed the motor parts to my water heater. YOU NEED MORE TECH. LIKE ADAM GREAT EXPERIENCE

Judy G,

Oakland, CA
Heater
January 15, 2025
Overall rating

Joseph P. was able to repair our heater within the given timeframe. Thank you Joseph!

Reagan J,

Houston, TX