HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
great service
Anthony is a wonderful technician. explains things and works hard to give us consistent service!
Michelle M,
Toano, VACompetent, Efficient, Pleasant
Promptly diagnosed problem on first visit, ordered part, returned on specified day and completed repair. My only issue is that SHS only allows you to schedule for an entire day, and you never know when the technician will show up during that day until the morning of the day of the appointment. Even then, they are almost always later than the estimated time.
David A,
Laurel, MDHVAC
Paul was very friendly and highly efficient Im so glad he was able to take care of it.
Stephanie J,
Hope Mills, NCService Call
Mr. Adler C. arrived as scheduled. He contacted me before and upon arrival. I was so impressed with his level of professionalism and I love that he covered his shoes before entering my home. He shared his findings in clear concise communication and what to expect next.
Brenda H,
Brooklyn, NYGrateful for his calm nature
I had at least 3 phone calls telling me about my impending appointment. And then, I received a call from a real person was trying to sell me a home warranty plan. I told that lady several times that I wasn't interested and she kept pushing. Kyle seemed a bit confused about why she was calling to talk with me as he seemed to think that was his job.
Mary H,
Fort Worth, TXAwesome
Albert went above and beyond. He was thorough and everything is running beautifully now.
Alicia D,
Jersey City, NJFriendly and Knowledgeable
We are very happy with the service provided. Thanks Tony.
Lucas S,
Belvidere, ILSears hvac tech.
Outstanding James kept us updated on arrival time arrived as stated went right to work was very knowledgeable new what the problem was in minutes replaced the contact relay and secured other components in the condenser unit entire visit took 15 to 20 minutes I highly recommend James G when calling ask for him Thanks James for a great experience and outcome🇺🇸👍
Maryann B,
Palm Coast, FLFriendly and efficient
The tech did a great job communicating prior to arriving and was efficient and friendly in fixing our furnace!
Patricia H,
Eden Prairie, MNTechnician
Victor was informative, He was very thorough He spoke to claims person Saying he couldn't go further Based on my type of furnace
Susan F,
Louisville, CO