HVAC Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
5.7K
Average Rating
4.6/5
Jaime is the BEST!
I've never had a bad experience with Jaime. He's very knowledgeable and is always courteous. He definitely knows his work and is good at it.
Olinda R,
Cypress, TXExcellent service
The technician came throughly checked out our system and repaired the problem. Excellent service.
Victoria M,
Gadsden, ALHelpful and Efficient
Nicholas was very helpful and took care of the issues with the heater. He was very knowledgeable and explained the issues. A very good service provider.
Jane S,
Pottstown, PAEfficient and Professional
Elbert was very efficient, professional, on time and polite. Very impressed. Thank You Elbert.
Jefferey L,
Lancaster, OHGood service
Solomon was courteous and knows what he's doing. He helped me understand the limitations of my hvac system
Jeffrey K,
Burke, VAHVAC repair
On time and very courteous. Took the time to explain to condition of the unit. Was very respectful our property and shook my hand when he departed!
Albert W,
Prince George, VAFurnace issue
He arrived on time. Very polite. Explain what is causing the problem. Explain couple of problems that may have to be replace in future,the estimate cost or a new furnace.
Melody G,
Chicago, ILFurnace outage
Tony diagnosed the issue pretty quick. Apparently due to an issue with an electrical switch on the exterior of the furnace. Which is outside the scope of his furnace repair responsibilities. He figured a work around for the switch issue and will arrange for an electrician to be dispatch. He will be available for a call back if furnace issues arise.
Charles W,
Antioch, ILDefinitely A 5 Star Guy
Upon arrival, Marshall immediately put boot covers on coming into our home! He was very professional and polite! He thoroughly diagnosed the problem with our furnace, then promptly got to the issue and repaired it! Thank you again Marshall! And thank you Sears for sharing your best with us, we truly appreciate Great Customer Service!!!
Karla M,
Chicago, ILFurnace was out BUT then came Marshall!!
Marshall (the technician) came right on time. Went directly to work on the furnace, diagnosed the problem and rectified it swiftly. Can't sing his honors enough as the furnace went out at 3 am this morning so there was no heat. Thank you for having Marshall working for Sears and came experienced to fix the issue. There is now heat coming from the furnace to warm the house again!!! Nothing but kudos for Marshall!!
Marcus L,
Matteson, IL