HVAC Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

5.7K


Average Rating

4.6/5

Arlene Underwood home owner
February 21, 2025
Overall rating

The technician was Very nice and professional. He responded promptly as well

Robert U,

Eureka, MO
He was very thorough
February 21, 2025
Overall rating

He stayed and made sure that the furnace was going to continue running. He was very thorough and gave some great advice on how to keep the furnace healthy.

Suzanne B,

Florissant, MO
Service for Furnace
February 21, 2025
Overall rating

Outstanding support provided by Shawn, he has provided services for us over the years, extremely knowledgeable, friendly and explains issue(s) so they are easy to understand. Shawn is a real asset to your maintenance team.

Janet R,

Longmont, CO
Water heater warranty
February 21, 2025
Overall rating

Carlos the tech was very pleasant And care about me issue. I wished the people in the warranty department were like him.

George A,

New Rochelle, NY
Tech
February 21, 2025
Overall rating

Tech was polite, explained clearly the function of the issues. Matured and respectful.

Addelle S,

Charleston, SC
Excellence
February 20, 2025
Overall rating

Everything went good and smooth with Erik. He was efficient, effective, knowledgeable, precise. He identified the problem quickly and moved to solve. He explained the situation to me in a way I could understand. The way he conducted himself was perfect and respectful. Thanks to all of those reasons my experience was painless and not stressful at all. A great and professional performance.

Griselda O,

Miami, FL
Bringing climate control to perfection
February 20, 2025
Overall rating

We have heat and a quite unit thanks to Angel. He was very professional he kept us abreast at each step. He seemed to care about our comfort provided, support, and suggestions to keep us comfortable. He eased us our worries that our unit would make it through these very cold season. Thanks again Angel.

Allison B,

Mesquite, TX
Christopher
February 20, 2025
Overall rating

Christopher was very nice and knowledgeable and did a fabulous job

Chrissy Q,

Northridge, CA
Tech was great !
February 20, 2025
Overall rating

On going issue for a while now is Fixed. Thank you for your help... Now I can stop calling the help desk .

Frank L,

Berwyn, IL
Install heat exchanger
February 20, 2025
Overall rating

The tech is very knowledge on furnace . He took his time to install heat exchanger in the furnace. He's great and friendly guy. Wish that he picked up few screws or nails that he left on the floor. Overall he's great!

Dale M,

Detroit, MI