Hotpoint Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

669


Average Rating

4.8/5

Good Job
December 18, 2025
Overall rating

Sears has always had a reputation for quality and customer care.

David B,

Troy, MO
Rate Service
December 05, 2025
Overall rating

He explained what was needed and was very thorough in what was going to happen next. Very professional.

Debbie S,

Tyler, TX
Washer repair
December 05, 2025
Overall rating

Our technician was awesome he came one day and diagnosed the problem came back couple days late he was awesome!!! Thanks Andrew

Cindy B,

Rock Hill, SC
Hotpoint dryer won't heat up
December 05, 2025
Overall rating

Can't get heating element.. too old, good guy.. can't get parts for dryer

Clay W,

Assumption, IL
Desmond's work
December 02, 2025
Overall rating

Desmond was efficient at diagnosing and correcting the problem. He also guided me as to how to avoid the problem in the future.

Joe C,

Wyckoff, NJ
Bowman
December 01, 2025
Overall rating

Professional and prompt. Provided helpful information and timely feedback as to schedule.

Ronald H,

Aiea, HI
Technician review for Dennis
November 27, 2025
Overall rating

Very helpful and got the job done. Five star for him

Lavernelars C,

Sierra Vista, AZ
Dishwasher and washing machine
November 26, 2025
Overall rating

Brian was very professional and courteous. His arrival was right on time and he was very business minded.

Melody M,

Yuma, AZ
Daniel was great
November 26, 2025
Overall rating

The service Daniel gave me was exceptional. He rang the doorbell and waited to be let in. Once inside, he was very professional with his mannerisms and work ethic. He repaired my washer and ran a full load cycle in order to see if the parts that were replaced worked. After he finished, he exited my apartment politely. The only thing I wish he would've done is take the broken Parks in the box with him to throw away in the dumpsters outside near his service vehicle. However, that could be done easily.

Chip C,

Pulaski, VA
Extremely satisfied!
November 25, 2025
Overall rating

The technician that showed up to repair our Dryers name is Thomas!.. he called 30 minutes prior to arriving and arrived on time just like he said he would!.. I answered the door. He had a big smile on his face, went straight downstairs and took the dryer apart, fixed some coils and some other technical stuff that needed to be fixed and did an amazing job. You could not even tell the dryer didn't work nor could you tell that a technician was here, he did an excellent job.!.. thanks again Thomas you're awesome! 10. Stars 10 thumbs up.!

Joseph P,

Joliet, IL