Hotpoint Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
661
Average Rating
4.8/5
Very good
Showed up on time. Completed the work and was on his way.
Hazel S,
Talladega, ALHotpoint washer
Dean was kind, cordial, and well mannered. He thoroughly explained the washer solution and cleaned the dryer perfectly. He is an excellent technician.
Linda H,
St Augustine, FLBRYAN WAS GREAT
Bryan was courteous knowledgeable and nice fixed our machine and filled us in on how to make sure we don't have the problem again would highly recommend
Debra S,
Hopatcong, NJService rating
I'm giving you a 5 star rating because everything went well this morning. Fridays visit should of fixed the problem. Communication is horrible at A&E.
Gary B,
Kill Devil Hl, NCWashing machine
Provided good service but unable to fix it, part no longer available
Jaime R,
Trujillo Alto, PRCompany has improved
Having Jeffery out is good and I do believe the process went faster having him come out. I'm still upset with the other tech that has been sent out I do believe the process could've gone faster if proper diag had been done first.
Cody S,
Paxton, ILProfessional and knowledgeable
Quiet, asks the problem then went to problem quickly. He answered my questions. It was short but he gave us the answers we needed.
Patricia S,
Mobile, ALService and scheduling
Technician completed the job in a timely manner. The only problem was the scheduling. The people scheduling need to see where the customers are and schedule the appointments so the times can be met. I had 8-12, but he didn't come till 2:30. Frustrating!
Jean S,
Winthrop Hbr, IL4
Very knowledgeable explained every procedure conducted helpdesk for assurance. Make sure everything was working before he left very efficient. Thank you.
Michael H,
Labelle, FLRepaired my freezer
It was good only complaint is I wish time Limit was not all day waiting on service.
E T,
Lima, OH