Hotpoint Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
669
Average Rating
4.8/5
Home owner/ Technician name Riley
Riley did a good job getting things done. However, I'm not pleased with the rest pf your service. I called in September 2025 to get my washer fixed. Here it is March 2026 and it is just now getting fixed. That was over six months I was without my washer. Customer service didn't know what they were talking about. I called over twenty times. You guys promised a technician would come and they never showed. Five times I had to wait from 8am-5pm. How am I suppose to go to work on those days.
Gary H,
Omaha, NEProfessional, Proficient, & Personable
Mr. Greg was extremely professional. He quickly was able to determine what the issue was and had my dishwasher up and running again in no time!!!
Rolanda M,
Smyrna, DESears Washer Repair Experience
Dijuan was professional and gave me the info and parts needed for repair/fix with pricing quickly.
Tim D,
North Little Rock, ARPatrick
Patrick was very nice and an expert in his field.
Allen P,
Roseburg, ORSears Repair
Brian was polite and congional. Went right to the heart of the problem with the machine. Would gladly have him work on my machine anytime. A very nice person.
Barbara B,
Yardley, PAExcellent
He was very professional and friendly. Very good at what he does.
Brenda E,
La Place, LAGreat
Great wonderful my appliance works great now so much quieter
Sara L,
Waterloo, IAAwesome
Tim was awesome, checked the system out and spoke to us in manner we could understand. Very pleased with his service.
Joseph L,
Claremont, NCTop load washer
Charles was very kind and replaced parts on washer. Washer is ready to work. Not sure if tested washer before leaving
Oscar Z,
Pontiac, MIService tech
He was very professional and very informative. I would I would use him again
Robert B,
Ione, CA