Hotpoint Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
661
Average Rating
4.8/5
Dryer
Service call answered in 2 days and fixed dryer the same day very happy with service thank you
Alecia M,
Porterville, CAYee
Personable and professional. Nice human being. Knew exactly how to fix our problem.
Raoul N,
Galt, CAExceptional Service
Lan was knowledgeable, very professional. He took the time to explained the problem in great detail. I was very plesed with the service I received. Lan gets a 10/10 for his Exceptional Service.
Michelle H,
Lithonia, GAWonderful experience!
Luis was GREAT! He diagnosed the problem, had the part, fixed it. All while being very professional and so nice!
Susan M,
Ennis, TXWell done!
Good job, very knowledgeable. Very efficient. Well done. Thank you.
Michael T,
Brownstown, MIVictor actually showed up.
I've had a horrible experience with Sears home services. Victor is the only person who I think might have some sense, considering he deemed the washer not worth repairing. The first tech just wanted to throw parts at it. Apparently it was too far gone. So while my washer isn't fixed he atleast got us to the next step of getting it replaced. I'm atleast appreciative for Victor showing up today and actually advancing the issue to the next step instead of rescheduling and passing the brunt on to another tech. Thank you Victor for doing a better job than your coworkers.
Stephen U,
Norman, OKGood Experience
Shafiqullah is a personable and proficient maintainer. We had a good conversation and he fixed my refrigerator. I'm a happy camper. Shafiqullah is a good representative.
Richard Koch,
Pollock Pines, CAWasher guy
Jonathon was very polite and he came out early . He was very professional.
Briggette,
Raleigh, NCfixing Hotpoint Washer
Logan M was great! He was able to do the diagnosis on his phone after looking at the machine and recalibrating it all so that it was working again. Happy I didn't have to wait weeks for new parts it is fixed now.
Shirley H,
Mesa, AZJob Well Done
Even though Trenton was not able to fix my leaking refrigerator, due to a faulty water line, he was very professional and courteous and explained everything.
John R,
Chicago, IL