Hotpoint Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
661
Average Rating
4.8/5
Refrigerator
The service technician did a great job. He was awesome. He came out 2×1st order parts then second to put them in. However the setting up of the appointments was a nightmare. It took me almost 3 months to get my refrigerators fixed.
Richard G,
Corpus Christi, TXDryer repair
Excellent and efficient
Cynthia K,
Alto, MIAMAZING
He was very very professional and knew exactly what he was doing. He explained everything he was doing every step of the way. He was on time, in fact he was early, which was perfect.
Felecia, J,
Fayetteville, NCWasher repair
Easy to schedule appoinment on line and technician was prompt and courteous.
Laura M,
Henderson, NVRepairing the Dryer
Tech is always professional and courteous. He represents Sears very well. I really appreciate the thirty minutes before arrival calls since I'm usually at work and need time to get to the house to meet the Tech.
Denise T,
Lumberton, NCOven not working
Paul came to fix my oven which needed a part. He explained to me what he was doing. He was very personable and a nice man, neat in appearance and progessional. Thank you
Barbara H,
Baytown, TXWashing machine repair
The technician was on time courteous and finished very quickly. I was concerned because I need to go somewhere today and he was able to get me in early and get the job done
Carla O,
Victorville, CARefrigerator
Service man was excellent
Joann G,
Las Vegas, NVBryan
Bryan was friendly, prompt, and efficient. He repaired our dryer, explained and showed us what had happened. He was great.
Vince N,
Mckeesport, PAGreat people, not so much parts coordination
The people are generally great. If you get someone that really wants to fix your appliance it's a good deal, but some guys just order every part they can because they don't want to properly diagnose it. The biggest problem is lining up parts and people. No one ever shows up with parts they can use so they have to order them which means a minimum of two visits and sometimes those visits are weeks apart
Matthew D,
Lancaster, MA